Technology usage plans by e-commerce companies 2021

Published by
Stephanie Chevalier,
Mar 15, 2023
A 2020 survey of e-commerce decision makers in Europe and North America revealed that 74 percent of e-commerce companies in these regions planned to improve their analytics and data insights technologies in 2021. Additionally, 68 percent reported that they would work on their site-search technologies that year.

Share of e-commerce companies planning to implement, improve, or change selected technologies in North America and Europe in 2021

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Release date

September 2021

Region

North America, Europe

Survey time period

October 2020

Number of respondents

100 e-commerce decision-makers

Method of interview

Online survey

Supplementary notes

Values may not add up to 100 percent due to rounding.

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