According to a survey from early 2020, 53 percent of the share of small- and medium-sized businesses (SMBs) in the Asia Pacific region were in the digital observer stage. The digital observer stage is when SMBs are starting to create a digital plan. The majority of the surveyed SMBs were in digital indifferent or observer stages of digital maturity as of early 2020.
Share of small- and medium-sized businesses (SMBs) in Asia Pacific from 2019 to 2020, by digital maturity
Characteristic
2019
2020
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manager-level or above of SMBs with 50 to 499 employees
Method of interview
Online survey
Supplementary notes
The 2020 findings are based on a survey across Australia, China, Hong Kong, India, Indonesia, Japan, Singapore, South Korea, Malaysia, New Zealand, Philippines, Taiwan, Thailand, and Vietnam.
Industries of SMBs surveyed in 2020 include construction, financial services, manufacturing, media, resources, retail and wholesale, services, telecommunications, and utilities.
Learn more about the four stages of digital maturity here.
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Cisco Systems. (May 16, 2020). Share of small- and medium-sized businesses (SMBs) in Asia Pacific from 2019 to 2020, by digital maturity [Graph]. In Statista. Retrieved June 18, 2024, from https://www.statista.com/statistics/1223291/apac-share-of-smbs-by-digital-maturity/
Cisco Systems. "Share of small- and medium-sized businesses (SMBs) in Asia Pacific from 2019 to 2020, by digital maturity." Chart. May 16, 2020. Statista. Accessed June 18, 2024. https://www.statista.com/statistics/1223291/apac-share-of-smbs-by-digital-maturity/
Cisco Systems. (2020). Share of small- and medium-sized businesses (SMBs) in Asia Pacific from 2019 to 2020, by digital maturity. Statista. Statista Inc.. Accessed: June 18, 2024. https://www.statista.com/statistics/1223291/apac-share-of-smbs-by-digital-maturity/
Cisco Systems. "Share of Small- and Medium-sized Businesses (Smbs) in Asia Pacific from 2019 to 2020, by Digital Maturity." Statista, Statista Inc., 16 May 2020, https://www.statista.com/statistics/1223291/apac-share-of-smbs-by-digital-maturity/
Cisco Systems, Share of small- and medium-sized businesses (SMBs) in Asia Pacific from 2019 to 2020, by digital maturity Statista, https://www.statista.com/statistics/1223291/apac-share-of-smbs-by-digital-maturity/ (last visited June 18, 2024)
Share of small- and medium-sized businesses (SMBs) in Asia Pacific from 2019 to 2020, by digital maturity [Graph], Cisco Systems, May 16, 2020. [Online]. Available: https://www.statista.com/statistics/1223291/apac-share-of-smbs-by-digital-maturity/