According to a survey conducted in South Korea in 2022, around 55 percent of respondents said they were satisfied with e-government services provided by the South Korean government. Overall, nearly 98 percent of respondents were either very satisfied, satisfied, or somewhat satisfied with the service, indicating a very high level of satisfaction with online government services in South Korea.
Overall satisfaction with e-government services in South Korea from 2012 to 2022
Characteristic
Very satisfied
Satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Not very satisfied
Not satisfied
Not satisfied at all
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KOSIS. (March 21, 2023). Overall satisfaction with e-government services in South Korea from 2012 to 2022 [Graph]. In Statista. Retrieved June 18, 2024, from https://www.statista.com/statistics/1251918/south-korea-user-satisfaction-with-e-government-services/
KOSIS. "Overall satisfaction with e-government services in South Korea from 2012 to 2022." Chart. March 21, 2023. Statista. Accessed June 18, 2024. https://www.statista.com/statistics/1251918/south-korea-user-satisfaction-with-e-government-services/
KOSIS. (2023). Overall satisfaction with e-government services in South Korea from 2012 to 2022. Statista. Statista Inc.. Accessed: June 18, 2024. https://www.statista.com/statistics/1251918/south-korea-user-satisfaction-with-e-government-services/
KOSIS. "Overall Satisfaction with E-government Services in South Korea from 2012 to 2022." Statista, Statista Inc., 21 Mar 2023, https://www.statista.com/statistics/1251918/south-korea-user-satisfaction-with-e-government-services/
KOSIS, Overall satisfaction with e-government services in South Korea from 2012 to 2022 Statista, https://www.statista.com/statistics/1251918/south-korea-user-satisfaction-with-e-government-services/ (last visited June 18, 2024)
Overall satisfaction with e-government services in South Korea from 2012 to 2022 [Graph], KOSIS, March 21, 2023. [Online]. Available: https://www.statista.com/statistics/1251918/south-korea-user-satisfaction-with-e-government-services/