This statistic displays the results of customer satisfaction survey of Sokos Hotels in Finland from 2014 to 2016. The survey scale ranges from 1 being the worst to 5 being the best. During the period under survey, customer satisfaction remained approximately the same, amounting to 4.26 in 2016. Sokos Hotels is a Finnish hotel chain, with hotels in Finland, Tallinn, and St. Petersburg. Sokos Hotels is a member of the Finnish retail and service cooperative organization S Group.
Customer satisfaction of Sokos Hotels in Finland from 2014 to 2016 (on a scale of 1 (worst) to 5 (best))
Characteristic
Customer satisfaction rating on a scale of 1 to 5
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
The source adds the following information: "Customer satisfaction is measured annually by means of an electronic survey conducted by Taloustutkimus. It is sent annually to approximately 30,000 customers. The survey scale ranges from 1 to 5."
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Sokos Hotels. (October 16, 2018). Customer satisfaction of Sokos Hotels in Finland from 2014 to 2016 (on a scale of 1 (worst) to 5 (best)) [Graph]. In Statista. Retrieved June 18, 2024, from https://www.statista.com/statistics/934142/customer-satisfaction-sokos-hotels-finland/
Sokos Hotels. "Customer satisfaction of Sokos Hotels in Finland from 2014 to 2016 (on a scale of 1 (worst) to 5 (best))." Chart. October 16, 2018. Statista. Accessed June 18, 2024. https://www.statista.com/statistics/934142/customer-satisfaction-sokos-hotels-finland/
Sokos Hotels. (2018). Customer satisfaction of Sokos Hotels in Finland from 2014 to 2016 (on a scale of 1 (worst) to 5 (best)). Statista. Statista Inc.. Accessed: June 18, 2024. https://www.statista.com/statistics/934142/customer-satisfaction-sokos-hotels-finland/
Sokos Hotels. "Customer Satisfaction of Sokos Hotels in Finland from 2014 to 2016 (on a Scale of 1 (Worst) to 5 (Best))." Statista, Statista Inc., 16 Oct 2018, https://www.statista.com/statistics/934142/customer-satisfaction-sokos-hotels-finland/
Sokos Hotels, Customer satisfaction of Sokos Hotels in Finland from 2014 to 2016 (on a scale of 1 (worst) to 5 (best)) Statista, https://www.statista.com/statistics/934142/customer-satisfaction-sokos-hotels-finland/ (last visited June 18, 2024)
Customer satisfaction of Sokos Hotels in Finland from 2014 to 2016 (on a scale of 1 (worst) to 5 (best)) [Graph], Sokos Hotels, October 16, 2018. [Online]. Available: https://www.statista.com/statistics/934142/customer-satisfaction-sokos-hotels-finland/