A quick service restaurant drive-thru is where a customer can place their order, pay and be served all while remaining in their vehicle. This typically takes place through order confirmation boards and windows, allowing for speedier customer service. As of August 2019, employees at Carl's Jr. drive-thrus said "thank you" to customers 95.1 percent of the time, while only 53.7 percent of employees said "please".
Employee attributes when serving customers at Carl's Jr. drive-thrus in the United States as of August 2019
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QSR magazine. (October 1, 2019). Employee attributes when serving customers at Carl's Jr. drive-thrus in the United States as of August 2019 [Graph]. In Statista. Retrieved June 12, 2024, from https://www.statista.com/statistics/1066544/carl-s-jr-drive-thrus-service-attributes/
QSR magazine. "Employee attributes when serving customers at Carl's Jr. drive-thrus in the United States as of August 2019." Chart. October 1, 2019. Statista. Accessed June 12, 2024. https://www.statista.com/statistics/1066544/carl-s-jr-drive-thrus-service-attributes/
QSR magazine. (2019). Employee attributes when serving customers at Carl's Jr. drive-thrus in the United States as of August 2019. Statista. Statista Inc.. Accessed: June 12, 2024. https://www.statista.com/statistics/1066544/carl-s-jr-drive-thrus-service-attributes/
QSR magazine. "Employee Attributes When Serving Customers at Carl's Jr. Drive-thrus in The United States as of August 2019." Statista, Statista Inc., 1 Oct 2019, https://www.statista.com/statistics/1066544/carl-s-jr-drive-thrus-service-attributes/
QSR magazine, Employee attributes when serving customers at Carl's Jr. drive-thrus in the United States as of August 2019 Statista, https://www.statista.com/statistics/1066544/carl-s-jr-drive-thrus-service-attributes/ (last visited June 12, 2024)
Employee attributes when serving customers at Carl's Jr. drive-thrus in the United States as of August 2019 [Graph], QSR magazine, October 1, 2019. [Online]. Available: https://www.statista.com/statistics/1066544/carl-s-jr-drive-thrus-service-attributes/