This statistic shows how consumers rate energy suppliers in terms of providing value for money the United Kingdom (UK) in 2014. 40 percent of consumers trusted their supplier to provide value for money, while 19 percent did not. According to the report, those responding with "trust" to the survey question gave a score of 7 to 10, with "neither trust nor distrust" a score of 4 to 6 and with "distrust" a score of 0 to 3. The mean score among respondents amounted to 5.72, which shows the overall trust for energy suppliers in the UK to provide value for money is in the "neither trust nor distrust" range for consumers.
Do you trust your energy supplier to provide value for money?
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Other statistics that may interest you Energy consumer experience in the UK
Overview
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Energy bills payment
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Gas
6
- Premium Statistic Natural gas consumption in the UK 2003-2022
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Electricity
8
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- Premium Statistic Share of consumers switching electricity suppliers in Great Britain 2009-2019
- Premium Statistic Triggers for switching electricity suppliers in Great Britain 2014, by payment
- Premium Statistic Sources of information when switching energy suppliers in Great Britain 2021
Further related statistics
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- Consumer trust in energy suppliers compared with other companies in the UK in 2014
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- Average prepayment electricity bills in the United Kingdom, by country 2023
- Average direct debit Economy 7 electricity bills in England and Wales 2007-2018
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- Level of understanding of energy supplier bill calculation in Great Britain in 2014
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Statistics
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- Household electricity price worldwide 2016, by region
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Ipsos. (May 1, 2014). Do you trust your energy supplier to provide value for money? [Graph]. In Statista. Retrieved June 13, 2024, from https://www.statista.com/statistics/317923/consumer-trust-in-value-for-money-energy-suppliers-in-the-united-kingdom-uk/
Ipsos. "Do you trust your energy supplier to provide value for money?." Chart. May 1, 2014. Statista. Accessed June 13, 2024. https://www.statista.com/statistics/317923/consumer-trust-in-value-for-money-energy-suppliers-in-the-united-kingdom-uk/
Ipsos. (2014). Do you trust your energy supplier to provide value for money?. Statista. Statista Inc.. Accessed: June 13, 2024. https://www.statista.com/statistics/317923/consumer-trust-in-value-for-money-energy-suppliers-in-the-united-kingdom-uk/
Ipsos. "Do You Trust Your Energy Supplier to Provide Value for Money?." Statista, Statista Inc., 1 May 2014, https://www.statista.com/statistics/317923/consumer-trust-in-value-for-money-energy-suppliers-in-the-united-kingdom-uk/
Ipsos, Do you trust your energy supplier to provide value for money? Statista, https://www.statista.com/statistics/317923/consumer-trust-in-value-for-money-energy-suppliers-in-the-united-kingdom-uk/ (last visited June 13, 2024)
Do you trust your energy supplier to provide value for money? [Graph], Ipsos, May 1, 2014. [Online]. Available: https://www.statista.com/statistics/317923/consumer-trust-in-value-for-money-energy-suppliers-in-the-united-kingdom-uk/