In 2023, the reason that led to more complaints regarding telecommunication services in Portugal was service invoicing, as it prompted more than 19,000 claims. Behind were contracting services, grounds that justified almost 17,000 claims. In third place, technical assistance caused 13,000 complaints.
Grounds for complaints about telecommunications services in Portugal in 2023
(in 1,000s)
Characteristic
Complaints in thousands
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ANACOM. (March 27, 2024). Grounds for complaints about telecommunications services in Portugal in 2023 (in 1,000s) [Graph]. In Statista. Retrieved June 18, 2024, from https://www.statista.com/statistics/1382926/portugal-grounds-for-complaints-about-telecom-services/
ANACOM. "Grounds for complaints about telecommunications services in Portugal in 2023 (in 1,000s)." Chart. March 27, 2024. Statista. Accessed June 18, 2024. https://www.statista.com/statistics/1382926/portugal-grounds-for-complaints-about-telecom-services/
ANACOM. (2024). Grounds for complaints about telecommunications services in Portugal in 2023 (in 1,000s). Statista. Statista Inc.. Accessed: June 18, 2024. https://www.statista.com/statistics/1382926/portugal-grounds-for-complaints-about-telecom-services/
ANACOM. "Grounds for Complaints about Telecommunications Services in Portugal in 2023 (in 1,000s)." Statista, Statista Inc., 27 Mar 2024, https://www.statista.com/statistics/1382926/portugal-grounds-for-complaints-about-telecom-services/
ANACOM, Grounds for complaints about telecommunications services in Portugal in 2023 (in 1,000s) Statista, https://www.statista.com/statistics/1382926/portugal-grounds-for-complaints-about-telecom-services/ (last visited June 18, 2024)
Grounds for complaints about telecommunications services in Portugal in 2023 (in 1,000s) [Graph], ANACOM, March 27, 2024. [Online]. Available: https://www.statista.com/statistics/1382926/portugal-grounds-for-complaints-about-telecom-services/