Most returned items by online shoppers 2016

Published by
Martin Placek,
Apr 19, 2022
This statistic depicts the results of a survey regarding the most returned items by online shoppers in 2016. According to the survey, clothing and accessories were the most frequently returned items by online shoppers; 75 percent of online shoppers reporting returning these items.

Share of online shoppers who returned an item in 2016, by type of item

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Source

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Release date

August 2017

Region

Worldwide

Survey time period

2016

Number of respondents

1,000+

Special properties

online shoppers

Supplementary notes

The source does not specify the type of survey or age of the respondents.
Multiple answers were possible.

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