Reasons for reduced online food orders after COVID-19 in Taiwan 2021

Published by Agne Blazyte, Jul 19, 2022
According to a survey on food services and cloud kitchens conducted by Rakuten Insight in Taiwan, around 37 percent of respondents stated that they would reduce ordering food online after the COVID-19 restrictions were lifted because they wanted to cut costs on food delivery. In comparison, around 12 percent of respondents stated that they had negative experiences with the food quality.

Reasons to reduce ordering from food delivery apps after COVID-19 restrictions are eased in Taiwan as of August 2021

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Release date

November 2021

Region

Taiwan

Survey time period

August 12 to 30, 2021

Number of respondents

4,665 respondents

Age group

16 years and older

Special properties

figures include only respondents who would not keep ordering online

Method of interview

Online survey

Supplementary notes

Original survey question: "After restrictions are eased in your country, would you continue to order from food delivery apps as often as you did during the lockdowns?
If no, why? (choose up to 3 answers that apply)"

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