Customer satisfaction of video streaming services in Sweden 2013-2015

Published by Statista Research Department, Dec 8, 2015
This statistic shows the customer satisfaction of selected video streaming services in Sweden from 2013 to 2015, by Svenskt Kvalitetsindex (Swedish Quality Index). As of 2015, the Nordic platform Viaplay ranked highest, with an index score of 76.7. The American video on demand service Netflix (score of 74.7) came in second place. The Nordic version of HBO only reached an index score of 55.2 in that year.

Customer satisfaction of selected video streaming services in Sweden from 2013 to 2015, by Svenskt Kvalitetsindex

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Release date

2015

Region

Sweden

Survey time period

2013 to 2015

Method of interview

Telephone interview

Supplementary notes

* The figure is not available for 2013.

Svenskt Kvalitetsindex is a system for measuring customer- and employee satisfaction as well as organizations’ social responsibilities and management effectiveness. Svenskt Kvalitetsindex scales from 0 to 100.

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