This survey details the responses of contact center executives as to the top management challenges for the year ahead. Some 59 percent of respondents stated that increasing productivity was a significant challenge.
What are the top contact center management challenges for the year ahead?*
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Unisphere Media. (August 24, 2011). What are the top contact center management challenges for the year ahead?* [Graph]. In Statista. Retrieved April 25, 2024, from https://www.statista.com/statistics/234895/call-center-management-challenges/
Unisphere Media. "What are the top contact center management challenges for the year ahead?*." Chart. August 24, 2011. Statista. Accessed April 25, 2024. https://www.statista.com/statistics/234895/call-center-management-challenges/
Unisphere Media. (2011). What are the top contact center management challenges for the year ahead?*. Statista. Statista Inc.. Accessed: April 25, 2024. https://www.statista.com/statistics/234895/call-center-management-challenges/
Unisphere Media. "What Are The Top Contact Center Management Challenges for The Year Ahead?*." Statista, Statista Inc., 24 Aug 2011, https://www.statista.com/statistics/234895/call-center-management-challenges/
Unisphere Media, What are the top contact center management challenges for the year ahead?* Statista, https://www.statista.com/statistics/234895/call-center-management-challenges/ (last visited April 25, 2024)
What are the top contact center management challenges for the year ahead?* [Graph], Unisphere Media, August 24, 2011. [Online]. Available: https://www.statista.com/statistics/234895/call-center-management-challenges/