Personal loan complaints reported to CFPB in the U.S. 2020-2022

Published by
Fernando de Querol Cumbrera,
Jun 6, 2023
As of 2022, the largest share of personal loan complaints reported to the Consumer Financial Protection Bureau (CFPB) in the United States concerned either fees or interest charged unexpectedly, or problems when making payments. Complaints about problems with credit reports or credit scores followed, accounting for 12 percent of the personal loan complaints received by the Consumer Financial Protection Bureau that year. Overall, there had been 4,053 complaints in 2022.

Distribution of personal loan complaints reported to Consumer Financial Protection Bureau in the United States from 2020 to 2022

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Release date

March 2023

Region

United States

Survey time period

2020 to 2022

Supplementary notes

Number of personal loan complaints by year:

  • 2020: 2,675;
  • 2021: 3,481;
  • 2022: 4,053.

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