QR code payment locations 2020

A 2021 survey with consumers from several countries - including the U.S. and UK - found that restaurants or bars were common places to pay with QR codes. In April 2021, around 37 percent of respondents were will were willing to use a QR code as payment in a restaurant or bar. This was, however, significantly less than the 44 percent recorded in September 2020. That change could possibly be attributed to the survey changing ownership - potentially changing the survey question somewhat as other countries were surveyed and another category ("Supermarkets, malls and electronics store") was added.

At which of these places would you use a QR code as payment?

Characteristic	September 2020	April 2021
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Release date

April 2021

More information

Region

Worldwide

Survey time period

April 2021

Number of respondents

4,157 respondents

Age group

18 years and older

Special properties

consumers from the United States, United Kingdom, Germany, France, Netherlands (omitted in 2021), China and Japan (both added in 2021)

Method of interview

Questionnaire

Supplementary notes

The figures have been taken from several publications. Whilst the April 2021 survey kept the overall structure from the September 2020 survey, the source behind it changed. This led to a change in countries surveyed and, possibly, a change in the survey question - the source does not provide any information on multiple answering options in 2021, as opposed to 2020. The source does explicitly mention, though, that the April 2021 was a direct follow-up from the survey in September 2020.

The source does not specify the exact amount of respondents for this specific question. The number provided here concerns the total number of respondents. The source did say prior that around 83 percent of users had performed a QR payment.

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