Insurance customer technology adoption likelihood 2015

This statistic illustrates the likelihood of insurance customers adopting the latest technologies, according to both customers and insurers, as of 2015. It can be seen that the likelihood of customers adopting driverless cars, according to insurers, was 16.3 percent at that time.

Customer likelihood to adopt the latest technologies in the insurance sector worldwide as of 2015

Characteristic	According to customers*	According to insurers*
-	-	-
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Release date

March 2016

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Region

Worldwide

Survey time period

2015

Supplementary notes

*From the source: "Question asked to customers: 'On a scale of 1-7 (1 being most unlikely and 7 being most likely), how likely are you to adopt emerging technologies such as driverless cars, home sensors, and wearbale technologies?' Ratings of 6 and 7 are shown in the chart above."
**From the source: "Question asked to insurer: 'Please rate on a scale of 1-7 (1 being very unlikely and 7 being very likely), how likely are your customers to adopt the following technologies on a large scale in the next five years: (a) smart ecosystems; (b) wearables; (c) driverless cars.' Ratings of 6 and 7 are shown in the chart above."

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