According to a survey among consumers in Canada in March 2021, half of the respondents said that the in-stock availability of the products they want was a significant feature of their online shopping experience. In Canada, consumers have mentioned two other benefits of online shopping: fast and reliable delivery and a good returns policy, accounting for 44 percent and 38 percent of respondents, respectively.
Most favored online retail service attributes chosen by consumers in Canada as of March 2021
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PwC. (June 30, 2021). Most favored online retail service attributes chosen by consumers in Canada as of March 2021 [Graph]. In Statista. Retrieved June 16, 2024, from https://www.statista.com/statistics/1265676/canada-favorite-online-retail-service-attributes/
PwC. "Most favored online retail service attributes chosen by consumers in Canada as of March 2021." Chart. June 30, 2021. Statista. Accessed June 16, 2024. https://www.statista.com/statistics/1265676/canada-favorite-online-retail-service-attributes/
PwC. (2021). Most favored online retail service attributes chosen by consumers in Canada as of March 2021. Statista. Statista Inc.. Accessed: June 16, 2024. https://www.statista.com/statistics/1265676/canada-favorite-online-retail-service-attributes/
PwC. "Most Favored Online Retail Service Attributes Chosen by Consumers in Canada as of March 2021." Statista, Statista Inc., 30 Jun 2021, https://www.statista.com/statistics/1265676/canada-favorite-online-retail-service-attributes/
PwC, Most favored online retail service attributes chosen by consumers in Canada as of March 2021 Statista, https://www.statista.com/statistics/1265676/canada-favorite-online-retail-service-attributes/ (last visited June 16, 2024)
Most favored online retail service attributes chosen by consumers in Canada as of March 2021 [Graph], PwC, June 30, 2021. [Online]. Available: https://www.statista.com/statistics/1265676/canada-favorite-online-retail-service-attributes/