Share of customer interactions that are digital, before and during COVID-19 pandemic
On the whole, global adoption of digital solutions for customer interactions accelerated by three years due to the pandemic.
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Business Solutions including all features.
Looking back: State of the industry 2020
Looking back: Supply chain disruptions 2020
Looking ahead: State of the industry 2021
Employment and remote work
PCs and consumer electronics
Software and services
Coronatech: Innovations and investments
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