Landline provider: likelihood of future use based on customer service in the UK 2015

Future use of landline provider given customer service experience in the United Kingdom (UK) in 2015, broken down by provider

Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

January 2016

Region

United Kingdom

Survey time period

October 2015

Number of respondents

1,200 respondents

Method of interview

Online survey

Supplementary notes

* Base: All UK households who contacted their landline provider in 2015; BT=(300); Sky=(300); Talk Talk=(300); Virgin Media=(300).

This question was phrased by the source as follows: "Has your experience of [PROVIDER]’s customer service for this issue made you more or less likely to use [PROVIDER] in the future?"

The source does not provide any information regarding missing percentage points to 100 percent.

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interest

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Statistics on " BT Group "

Other statistics that may interest you BT Group

Overview

6

Financials

5

Segment: Network revenue in the UK

4

Segment: Network services of BT in the UK

4

Competitors

5

Consumption

4

Further related statistics

4
All features, all contents, at all times: Learn more about our professional solutions.

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interest

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Learn more about how Statista can support your business.