Online shoppers' favorite delivery and return options in Spain 2022
According to a 2022 survey, almost nine out of then Spanish consumers prioritize free delivery and returns as the most crucial elements of the "last mile" online shopping experience. Home pick-up for product returns ranked second, with 77 percent considering it an important factor when ordering online. Regarding premium delivery services, 68 percent of customers placed a high value on next-day delivery, while 63 percent preferred same-day delivery.