LivePerson about preferences of customers on the personality of customer service chatbots in Japan in 2017. As of April 2017, the majority of respondents claimed to prefer chatbots having a formal personality.
This statistic presents the results of a survey by Preference in the personality of customer care chatbots in Japan as of April 2017
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LivePerson. (January 9, 2018). Preference in the personality of customer care chatbots in Japan as of April 2017 [Graph]. In Statista. Retrieved June 12, 2024, from https://www.statista.com/statistics/830456/japan-preference-personality-customer-service-chatbot/
LivePerson. "Preference in the personality of customer care chatbots in Japan as of April 2017." Chart. January 9, 2018. Statista. Accessed June 12, 2024. https://www.statista.com/statistics/830456/japan-preference-personality-customer-service-chatbot/
LivePerson. (2018). Preference in the personality of customer care chatbots in Japan as of April 2017. Statista. Statista Inc.. Accessed: June 12, 2024. https://www.statista.com/statistics/830456/japan-preference-personality-customer-service-chatbot/
LivePerson. "Preference in The Personality of Customer Care Chatbots in Japan as of April 2017." Statista, Statista Inc., 9 Jan 2018, https://www.statista.com/statistics/830456/japan-preference-personality-customer-service-chatbot/
LivePerson, Preference in the personality of customer care chatbots in Japan as of April 2017 Statista, https://www.statista.com/statistics/830456/japan-preference-personality-customer-service-chatbot/ (last visited June 12, 2024)
Preference in the personality of customer care chatbots in Japan as of April 2017 [Graph], LivePerson, January 9, 2018. [Online]. Available: https://www.statista.com/statistics/830456/japan-preference-personality-customer-service-chatbot/