In the retail space, TerryWhite Chemmart (part of EBOS group) is one of Australia’s largest retail pharmacy chains with around 500 pharmacies located across the country. Other major retail pharmacy franchises include Guardian Pharmacy, Chemist Warehouse, and Priceline Pharmacy. In 2021, as online retail was becoming more established due to the coronavirus pandemic, drugstores and pharmacies were among the most visited physical retail outlets in the country.
The Australian pharmaceutical and biotechnology industry has attracted substantial foreign investment, but despite exports amounting to well over two billion Australian dollars annually, Australia remains a net importer of pharmaceutical goods. The monthly value of Australia's exports of medicinal and pharmaceutical goods is considerably lower than monthly import values. The industry is also supported by government investment in the Pharmaceutical Benefits Scheme (PBS), which subsidizes prescription medicines for Australian residents. The scheme is embedded in the country’s public health care system and makes PBS listed medicines affordable to those who require them.
An ageing population and increasing incidences of people living with chronic illnesses has long been a driver in the demand for pharmacy services and prescription products. However, the advent of the COVID-19 pandemic in 2020 further highlighted the value of community pharmacies and the healthcare expertise of pharmacists. Demonstrating that pharmacies are not only retailers of medication, sanitizer and personal goods but also play a part in the country’s public healthcare infrastructure. As such, pharmacies are becoming increasingly integrated into the greater public health agenda, and after the 2018 initiative that saw pharmacies administering influenza vaccines to the community, pharmacies and the registered pharmacist workforce proved to be valuable assets in the fight against COVID-19 by contributing to the administration of COVID-19 vaccinations to the community.