IT Support Specialist (m/f/d)

Join our international team

Statista is one of the world’s leading statistics portals.

As a multiple award-winning innovative digital company, Statista provides customers such as Google, Bloomberg, Forbes, Procter & Gamble, or Porsche with high-quality research & analysis, data intelligence, and content marketing products and services.

With 600 employees from more than 57 different nations and offices in Hamburg, New York, London, Singapore, and Paris, Statista draws its great innovative power from its internationality and diversity.

Statista provides a company culture based around learning by doing and entrepreneurship, offers great career opportunities, and combines the pioneering spirit of a start-up with the stability of an established company.

Your tasks

  • Internal user support with all IT-relevant issues
  • Ensuring that our internal IT systems run smoothly
  • Managing our IT infrastructure and carrying out error analyses
  • Analysis, classification and processing of incoming inquiries within a ticketing system (1st and 2nd level support)
  • Testing, configuring and installing IT tools (hardware and software)
  • Documentation of tickets and their solutions

Your profile

  • Completed professional training (preferably in the IT field)
  • Enthusiasm for general topics concerning IT and network structures
  • Profound knowledge of MS Windows and MS Office
  • Knowledge of VoIP telephony, PC and printer hardware is a plus
  • Excellent English language skills, German language skills are an advantage
  • Well-organised and service-oriented team player

The team

The IT team is the central product development department and responsible for ensuring that Statista customers around the world have access to a flawless working product. The team plans and designs the Statista platform and continues to evolve it to remain the leading and user-centric B2B2C statistical content platform. In addition, Statista IT ensures that employees have all the technical resources they need, anytime and anywhere.

Benefits

International Team
Attractive locations
Personal development
Professional development
Events
Food & Beverages

Benefits: What we offer our employees

International Team

A challenging job with a dynamic international team.

Attractive locations

Attractive locations in the heart of New York, Hamburg, London and Paris.

Personal development

Great opportunities for personal growth and responsibility, as well as great career opportunities.

Professional development

Participation in (IT) conferences, sales training, language courses, specialized training in market research and analysis.

Events

Many team building activities, corporate events or sports.

Food & Beverages

Huge choice of drinks, sweets and fruit.

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Statista by the numbers

1,000,000


Users from 195 countries are working with statistics from our platform

137


Editors in 12 editorial offices assure high quality content

Join us

Join our international team and become part of Statista's success story.

Upload documents

Please send us your CV and optionally further documents with max. file size
4 MB each.

You have questions about your application?

Feel free to call us on +49 40 284 841 0 or send an email to jobs@statista.com

Apply now

Information

We are looking forward to your application, including the customary documents, your salary expectation, as well as your earliest starting date.

Contact - Europe

Statista, Inc.

Statista GmbH

Recruitment Team Hamburg/London/Paris

Johannes-Brahms-Platz 1
20355 Hamburg
Germany

jobs@statista.com