Junior Customer Relations Manager (m/f/d)

Join our international team

Statista is one of the world’s leading statistics portals.

As a multiple award-winning innovative digital company, Statista provides customers such as Google, Bloomberg, Forbes, Procter & Gamble, or Porsche with high-quality research & analysis, data intelligence, and content marketing products and services.

With 700 employees from more than 57 different nations and offices in Hamburg, New York, London, Singapore, and Paris, Statista draws its great innovative power from its internationality and diversity.

Statista provides a company culture based around learning by doing and entrepreneurship, offers great career opportunities, and combines the pioneering spirit of a start-up with the stability of an established company.

Your tasks

  • Responsibility for after sales activities in UK
  • Daily contact (phone/mail) with existing clients to improve satisfaction
  • Development and implementation of customer retention measures (mailings, webinars etc.)
  • Responsibility for onboarding new clients (booking confirmations, purchase orders etc.)
  • Tracking of customer satisfaction
  • Customer visits in the Netherlands, Belgium and Luxembourg
  • Close cooperation with our Sales and Marketing Departments

Your profile

  • Completed studies
  • First working experiences in customer relationship management, customer service or sales
  • Excellent written and spoken skills in English (preferably native speaker)
  • Extroverted, smart and professional character with an ability to put yourself in your customers shoes
  • Professional attitude and appearance, great self-organisation skills
  • International experience strongly desired

The team

The Sales Team is one of the largest at Statista. It's composition perfectly mirrors the Statista database: diverse, international and multilingual. More than 300 employees from Sales, Customer Service, Marketing and After Sales ensure that our customers are satisfied and know about the many features and endless uses of Statista.com. The goal is to gradually raise Statista's profile as the number one source for everyday market and industry data worldwide.

Benefits

International Team
Attractive locations
Personal development
Professional development
Events
Food & Beverages

Benefits

What we offer our employees

International Team

A challenging job with a dynamic international team.

Attractive locations

Attractive locations in the heart of New York, Hamburg, London and Paris.

Personal development

Great opportunities for personal growth and responsibility, as well as great career opportunities.

Professional development

Participation in (IT) conferences, sales training, language courses, specialized training in market research and analysis.

Events

Many team building activities, corporate events or sports.

Food & Beverages

Huge choice of drinks, sweets and fruit.

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Statista by the numbers

1,000,000


Users from 195 countries are working with statistics from our platform

137


Editors in 12 editorial offices assure high quality content

Join us

Join our international team and become part of Statista's success story.

Upload documents

Please send us your CV and optionally further documents with max. file size
4 MB each.

You have questions about your application?

Feel free to call us on +49 40 284 841 0 or send an email to jobs@statista.com

Apply now

Information

We are looking forward to your application, including the customary documents, your salary expectation, as well as your earliest starting date.

Contact - Europe

Statista, Inc.

Statista Ltd.

Recruitment Team Hamburg/London/Paris

209-215 Blackfriars Road, 5th Floor
London SE1 8NL
United Kingdom

jobs@statista.com