Junior Customer Success Manager Nordics (m/f/d)

Join our international team

Statista is one of the world’s leading statistics portals.

As a multiple award-winning innovative digital company, Statista provides customers such as Google, Bloomberg, Forbes, Procter & Gamble, or Porsche with high-quality research & analysis, data intelligence, and content marketing products and services.

With 850 employees from over 57 nations and 12 subsidiaries in Europe, North America, and Asia, Statista derives its innovative energy from its internationality and diversity.

Statista provides a company culture based around learning by doing and entrepreneurship, offers great career opportunities, and combines the pioneering spirit of a start-up with the stability of an established company.

Your tasks

  • As part of our Account Management team, you will manage your own book of clients from the Nordics, alongside the Sales Managers 
  • You will be responsible for delivering and communicating ROI for your clients, throughout the customer lifecycle incl. onboarding, activation, education and retention
  • Be the trusted partner for the customer on use-case and product functionality, through consistent communication and training
  • Build valuable relationships with key users in the customer’s organization to enable a great customer experience and capture any concerns from a commercial perspective.
  • Meet with clients in person, to learn more about how the product can assist them in their projects, and identify any upgrade opportunity
  • Create and Maintain client files in CRM

Your profile

  • 1-3 years of building B2B relationships and/or focus on retention of client base, with a focus on the Nordic countries
  • Former account management experience required
  • Ability to multi-task, trouble-shoot and solve problems while utilising multiple interfaces and addressing a high volume of work within a fast-paced environment
  • Great attention to detail, with a competitive nature and a desire to win
  • Exceptional verbal and written communication skills in English, very good skills in one of the Nordic languages is a big plus
  • Professional growth potential
  • Desire to be part of a rapidly expanding business

The team

The Sales Team is one of the largest at Statista. It's composition perfectly mirrors the Statista database: diverse, international, and multilingual. More than 300 employees from Sales, Customer Service, Marketing, and After Sales ensure that our customers are satisfied and know about the many features and endless uses of Statista.com. The goal is to gradually raise Statista's profile as the number one source for everyday market and industry data worldwide.

Benefits

International Team
Attractive locations
Personal development
Professional development
Events
Food & Beverages

Benefits

What we offer our employees

International Team

A challenging job with a dynamic international team.

Attractive locations

Attractive locations in the heart of New York, Hamburg, London and Paris.

Personal development

Great opportunities for personal growth and responsibility, as well as great career opportunities.

Professional development

Participation in (IT) conferences, sales training, language courses, specialized training in market research and analysis.

Events

Many team building activities, corporate events or sports.

Food & Beverages

Huge choice of drinks, sweets and fruit.

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Statista by the numbers

1,000,000


Users from 195 countries are working with statistics from our platform

137


Editors in 12 editorial offices assure high quality content

Join us

Join our international team and become part of Statista's success story.

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Contact

Information

You have questions about your application? Feel free to contact our Recruitment Team.

Europe & Asia

Statista, Inc.

Statista GmbH

Recruitment Team Europe & Asia

Johannes-Brahms-Platz 1
20355 Hamburg
Germany
+49 40 284 841 528
jobs@statista.com