Expert survey on activites companies enable customers to handle online 2020

Published by
Alexander Kunst,
Jul 22, 2020
This statistic shows data from the UPS & Statista expert survey "European eCommerce Monitor 2020". Some 37 percent of respondents stated that their company enables customers to organize returns online.

Which of these activities does your company enable customers to handle online?

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Number of respondents

249 respondents

Special properties

employees who have been working in e-commerce for at least 6 months

Supplementary notes

Multiple answers were possible.

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