U.S.: top e-commerce delivery criteria 2023| Statista

When asked about the most important criteria in terms of e-commerce delivery, approximately ** percent of online shoppers in the United States cited free shipping, followed by fast shipping (** percent). In contrast, carbon-neutral shipping made it last on the list of most important criteria, at only **** percent.

Most important criteria for e-commerce delivery according to online shoppers in the United States as of September 2023

Characteristic	Share of respondents
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-
-	-

Download

Source

Show detailed source information?

Already a member?

Source

Use Ask Statista Research Service

More information

Number of respondents

1,045 respondents

Age group

18-80 years

Special properties

respondents who purchased online in the past 12 months

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "When thinking about online shopping, which of the following criteria are important to you in terms of delivery?".

Citation formats