The number of user of the online food delivery segment of the Chinese eService market increased in 2021 to over 714 million people, making it the biggest eService market in the country. In comparison only around 116 million people used online dating services. The number of people that bought event tickets online continued to remain low as it not yet had recovered from the covid-19 pandemic and the subsequent government restrictions on public life.
Number of users in the eServices market in China from 2017 to 2026, by segment
(in million users)
Characteristic
Online Food Delivery
Event Tickets
Dating Services
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The eServices market is defined by the sale of online services and digital goods via the internet. The definition includes event tickets (sport events, music events and cinema tickets), dating services (matchmaking, online dating, casual dating) as well as online food delivery (restaurant-to-consumer and platform-to-consumer delivery). The ticket reservation or purchase can be completed on a desktop PC or via mobile devices (smartphones or tablets).
The definition of eServices does not include: media content acquired online (see: Digital Media) or the online sale of physical goods (see: eCommerce). Furthermore, no business-to-business segments are included, neither are revenues from online gambling, software downloads and services, or commission fees of price/product comparison sites.
All figures are estimate. A detailed methodology can be found in the Statista Market Outlook.
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Statista. (February 16, 2022). Number of users in the eServices market in China from 2017 to 2026, by segment (in million users) [Graph]. In Statista. Retrieved June 27, 2022, from https://www.statista.com/forecasts/891039/eservices-online-users-by-segment-in-china
Statista. "Number of users in the eServices market in China from 2017 to 2026, by segment (in million users)." Chart. February 16, 2022. Statista. Accessed June 27, 2022. https://www.statista.com/forecasts/891039/eservices-online-users-by-segment-in-china
Statista. (2022). Number of users in the eServices market in China from 2017 to 2026, by segment (in million users). Statista. Statista Inc.. Accessed: June 27, 2022. https://www.statista.com/forecasts/891039/eservices-online-users-by-segment-in-china
Statista. "Number of Users in The Eservices Market in China from 2017 to 2026, by Segment (in Million Users)." Statista, Statista Inc., 16 Feb 2022, https://www.statista.com/forecasts/891039/eservices-online-users-by-segment-in-china
Statista, Number of users in the eServices market in China from 2017 to 2026, by segment (in million users) Statista, https://www.statista.com/forecasts/891039/eservices-online-users-by-segment-in-china (last visited June 27, 2022)
