The statistic displays the Customer-Relationship-Management (CRM) software market market revenue in the World from 2016 to 2021.* In 2018 the turnover in the CRM market was projected to be 44.0 billion U.S. Dollars. The CRM market is expected to amount to approximately 52.0 billion U.S. Dollars by 2021. For more information about our methodology, definitions of covered content, and reach of our model click here.
Customer-Relationship-Management (CRM) market revenue in the World from 2016 to 2021 (in billion U.S. Dollars)*
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Revenue in billion U.S. Dollars
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* The values for 2017 are predominantly estimates based on up to date data points. Values for 2018 are mostly forecasts with some estimates. Values for the following years are forecasts.
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Statista. (January 22, 2019). Customer-Relationship-Management (CRM) market revenue in the World from 2016 to 2021 (in billion U.S. Dollars)* [Graph]. In Statista. Retrieved June 30, 2022, from https://www.statista.com/forecasts/966692/crm-software-market-revenue-in-the-world
Statista. "Customer-Relationship-Management (CRM) market revenue in the World from 2016 to 2021 (in billion U.S. Dollars)*." Chart. January 22, 2019. Statista. Accessed June 30, 2022. https://www.statista.com/forecasts/966692/crm-software-market-revenue-in-the-world
Statista. (2019). Customer-Relationship-Management (CRM) market revenue in the World from 2016 to 2021 (in billion U.S. Dollars)*. Statista. Statista Inc.. Accessed: June 30, 2022. https://www.statista.com/forecasts/966692/crm-software-market-revenue-in-the-world
Statista. "Customer-relationship-management (Crm) Market Revenue in The World from 2016 to 2021 (in Billion U.S. Dollars)*." Statista, Statista Inc., 22 Jan 2019, https://www.statista.com/forecasts/966692/crm-software-market-revenue-in-the-world
Statista, Customer-Relationship-Management (CRM) market revenue in the World from 2016 to 2021 (in billion U.S. Dollars)* Statista, https://www.statista.com/forecasts/966692/crm-software-market-revenue-in-the-world (last visited June 30, 2022)
