Most returned online purchases by category in the U.S. 2025

Published by
Umair Bashir,
Nov 25, 2025
When asked about "Most returned online purchases by category", most U.S. respondents pick ********** as an answer. ** percent did so in our online survey in 2025.
Looking to gain valuable insights about customers of online shops across the globe? Check out our reports about consumers of online shops worldwide. These reports offer the readers a comprehensive overview of customers of eCommerce brands: who they are; what they like; what they think; and how to reach them.
Log in or register to access precise data.

Most returned online purchases by category in the U.S. as of September 2025

© Statista 2025
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Number of respondents

15,492 respondents

Age group

18-64 years

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "Which of these kinds of articles have you sent back after an online order in the past 12 months?"

If you need more information, you can have a look at the Consumer Insights Methodology.

Citation formats
Use Statista now: unlimited access to all content

Statistics on " E-commerce returns in the United States "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you E-commerce returns in the United States

Overview

5

Global overview

4

Returns abuse

6

Consumer behavior

7

Online retailers

4

Preferences and methods

5

Further Content: You might find this interesting as well

Topics

E-commerce in the United StatesAppleAmazonWalmartOnline food delivery in the U.S.
Use Statista now: unlimited access to all content
Learn more about how Statista can support your business.