Most returned online purchases by category in the U.S. 2023

Most returned online purchases by category in the U.S. as of December 2023

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Number of respondents

10,046 respondents

Age group

18-64 years

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "Which of these kinds of articles have you sent back after an online order in the past 12 months?"

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Statistics on " E-commerce returns in the United States "

Other statistics that may interest you E-commerce returns in the United States

Overview

5

Company return policies

7

Preferences and methods

5

Consumer behavior

6

Bracketing

4

Returns experience

7

Further related statistics

16
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