Highlights
Market definition
in-scope / out-of-scope
Reports
  • Revenue in the IT Services market is projected to reach US$961,207m in 2020.
  • The market's largest segment is Other IT Services with a projected market volume of US$471,769m in 2020.
  • Revenue is expected to show an annual growth rate (CAGR 2020-2025) of 5.5%, resulting in a market volume of US$1,257,175m by 2025.
  • In global comparison, most revenue is generated in the United States (US$339,515m in 2020).
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The IT Service market represents the total market size for IT Services. The market is segmented into IT Consulting & Implementation, Business Process Outsourcing, Administration Outsourcing, Application Outsourcing and other IT services. The IT services in this market are designed to be used exclusively in a professional environment and the segment specifies revenues with IT focus.
Examples: IBM, Accenture, Hewlett Packard (HP), TCS.

The segment other IT Services aggregates revenues that is not specifically mentioned in the other subsegments, e.g. System Integration, IT Infrastructure Outsourcing, Hosting Management Hosting Services, Hardware and Software Deploy and Support, IT Education and Training.
in-scope
  • IT Consulting & Implementation
  • Business Process Outsourcing
  • Administration Outsourcing
  • Application Outsourcing
  • Cloud related services (managed services)
out-of-scope
  • Infrastructure-as-a-Service
  • Platform-as-a-Service
  • Software-as-a-Service
  • Support or maintenance of internal business software products
  • Support of company-owned software
Revenue (2020)
-2.6% yoy
US$961,207m

Revenue

in the IT Services market in million US$

Reading Support Revenue in the IT Services market is projected to reach US$961,207m in 2020.

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Revenue:

The “Revenue” box shows the historical and forecasted revenue development of the selected market (market segment, region) for each year.

A definition and detailed explanation of the displayed markets can be found here.
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Revenue Growth

in the IT Services market in percent

Reading Support The IT Services market is expected to show a revenue growth of 7.2% in 2021.

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Revenue Growth:

The “Revenue Growth” box shows the year-over-year revenue development of the selected market (market segment, region) in percentage terms.

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Spend per Employee

in the IT Services market in US$

Reading Support The average Spend per Employee in the IT Services segment is projected to US$273.46 in 2020.

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Average Spend per Employee:

The "Average Spend per Employee" box shows the average market value of the selected market (market segment, region) per employee in US dollars for each year.

A definition and detailed explanation of the displayed markets can be found here.
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Global Comparison - Revenue

in the IT Services market in million US$

Reading Support With a projected market volume of US$339,515m in 2020, most revenue is generated in the United States.

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Global Comparison – Revenue:

The “Revenue” box shows a comparison of revenues for the leading economies in the selected market (market segment, region) and year.

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Key Market Indicators

The following Key Market Indicators give an overview of the demographic, economic and technological development of the selected region on the basis of general KPIs. The calculation of Statista’s Market Outlook is based on a complex market-driver logic including over 400 region-specific data sets.

2016201720182019202020212022202320242025 CAGR
(2016-2025)
Population in m
Number of individuals (all ages) living in the selected region, the data is based on the United Nations' medium variant of World Population Prospects as well as similar projections by national statistical offices | Source: Statista, based on UN DESA and national statistical offices
Business cycle
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Unemployment rate in %
The indicator shows the share of unemployed people in the selected region, defined as persons without work that seek employment, as a percentage of the total labor force. The data is based on national estimates. The definitions of labor force and unemployment differ by country. | Source: Statista, based on IMF WEOD, World Bank and ILO
Telecommunication
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Internet users in m
Number of people in the selected region using the internet | Source: Statista, based on ITU and national statistical offices
Mobile subscriptions, total in m
The indicator shows subscriptions to the Public Switched Telephone Network (PSTN) using cellular technology. Included are only subscriptions that also allow voice communication, pure data and M2M (machine to machine) connections are not included. | Source: Statista, based on ITU, trade assocations and national regulatory institutions
GDP (current) in US$
Gross domestic product (in current prices, constant exchange rate) of the selected region per capita | Source: Statista, based on IMF WEOD
Internet penetration in %
Estimated share of the total population in the selected region using the internet | Source: Statista, based on ITU and national statistical offices
Source: Statista, June 2020
Source: Statista, June 2020, based on IMF, World Bank, UN and Eurostat

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