eServices - Austria

  • Austria
  • Revenue in the eServices market is projected to reach US$1,257.00m in 2024.
  • Revenue is expected to show an annual growth rate (CAGR 2024-2028) of 3.76%, resulting in a projected market volume of US$1,457.00m by 2028.
  • The Online Education market is expected to show a revenue growth of 9.0% in 2025.
  • The Online Gambling market has a projected market volume of US$683.90m in 2024.
  • In global comparison, most revenue will be generated in the United States (US$149,400.00m in 2024).
  • The average revenue per user (ARPU) in the Online Gambling market is projected to amount to US$1,013.00 in 2024.
  • In the Event Tickets market, the number of users is expected to amount to 2.2m users by 2028.
  • User penetration in the Event Tickets market will be at 23.8% in 2024.

Key regions: China, United States, Europe, Germany, Asia

 
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Analyst Opinion

The eServices market in Austria is experiencing significant growth and development in recent years. Customer preferences, trends in the market, local special circumstances, and underlying macroeconomic factors have all contributed to this positive trend. Customer preferences in Austria have shifted towards digital services, with consumers increasingly relying on online platforms for various needs. This includes e-commerce platforms for shopping, online banking services, and digital entertainment platforms. The convenience and accessibility of these services have made them popular among Austrian consumers, driving the growth of the eServices market. Trends in the market also play a crucial role in the development of the eServices sector in Austria. One notable trend is the increasing adoption of mobile devices, such as smartphones and tablets. This has led to a surge in mobile app usage, with consumers using apps for a wide range of purposes, including shopping, banking, and entertainment. The proliferation of mobile devices has created new opportunities for eService providers to reach and engage with customers. Another trend in the eServices market in Austria is the rise of online marketplaces. These platforms connect buyers and sellers, offering a wide range of products and services. Online marketplaces have gained popularity due to their convenience, competitive pricing, and extensive product offerings. This trend has led to increased competition among eService providers, as they strive to attract and retain customers in a crowded marketplace. Local special circumstances in Austria have also contributed to the growth of the eServices market. The country has a highly developed infrastructure and a high rate of internet penetration, making it conducive for the adoption of digital services. Additionally, Austrians have a high level of digital literacy, with a large portion of the population comfortable with using technology and conducting transactions online. These factors have created a favorable environment for the expansion of the eServices sector. Underlying macroeconomic factors have also played a role in the development of the eServices market in Austria. The country has a stable economy and a high standard of living, which has resulted in a strong consumer base with disposable income. This has fueled consumer spending and increased demand for eServices. Additionally, the government has implemented policies to promote digitalization and support the growth of the digital economy, further driving the expansion of the eServices market. In conclusion, the eServices market in Austria is experiencing significant growth and development due to customer preferences, trends in the market, local special circumstances, and underlying macroeconomic factors. The shift towards digital services, the adoption of mobile devices, the rise of online marketplaces, a favorable local environment, and a strong economy have all contributed to the positive trajectory of the eServices sector in Austria.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

Overview

  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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