The Best Business Tools 2019 ranking lists the best providers of business software and software services in 54 categories:
Administration & Organization
✓ Compliance Management Software
✓ Document Management Software (DMS)
✓ Enterprise Content Management (ECM)
✓ Enterprise-Resource-Planning Software (ERP)
✓ Project Management Software
✓ Scheduling Software
✓ Managed Print Services
✓ Applicant Tracking Software
✓ E-Learning Software
✓ Performance Appraisal Software
✓ Expense Report Software
✓ HR Software
✓ Time Tracking Software
✓ Payroll Software
✓ Talent Management Software
Finance & Reporting
✓ Business Intelligence Software
✓ Financial Reporting Software
✓ Accounting Software
✓ Business Process Management Software
✓ Statistical Analysis Software
✓ Tax Software
✓ Data Visualization Software
✓ Billing and Invoicing Software
Marketing & Sales
✓ Marketing Automation Software
✓ CRM Software
✓ SEO Software
✓ Email Marketing Software
✓ Enterprise Internet Provider
✓ Mobile Provider for Businesses
✓ Online Collaboration Tools
✓ Online Meeting Tools
✓ VoIP Software
Production & Warehouse Management
✓ CAD Software
✓ Warehouse Management Software
✓ Manufacturing Execution Systems (MES)
✓ Supply-Chain-Management Software (SCM)
✓ Production Scheduling Software
Audio, Video and Image Editing
✓ Audio Editing Software
✓ Image Editing Software
✓ Video Editing Software
Payment & E-Commerce Software
✓ Payment Service Provider (PSP)
✓ Mobile Payment System
✓ E-Commerce Software
✓ POS Software
✓ Backup Software
✓ IT Security Software
✓ Access Control Systems
✓ Anti-spam Software
✓ Antivirus Software
✓ Infrastructure-as-a-Service (IaaS)
✓ Platform as a Service (PaaS)
✓ Software as a Service (SaaS)
The Best Business Tools 2019 were chosen based on a nationwide survey of more than 10,000 professional users of software and software serice providers. There has been an additional evaluation of Gen Z users (users born 1995 and later) – more than 1,500 Gen Z customers completed the survey.
In the 54 categories participants were asked to identify all providers of business software and software services they know and have used before. The survey then examined the participant’s willingness to recommend the provider and asked them to rate the provider in the following criteria:
- Service promise
Each participant evaluated several providers of business software and software services: more than 71,000 evaluations have been collected. For every provider, a weighted score from 0 to 100 was calculated using the criteria above.
In each category, the providers with a score of 75 and higher have been awarded. Therefore, the number of recognized providers for each category varies. In total, 416 business software and services were awarded in the 54 categories. The provider with the highest score among Gen Z users has been marked as “Gen Z Favorite”.
For further information on the methodology please click here.
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