For the first time, Forbes and Statista are awarding the title of America’s Best Temporary Staffing Firms to organizations in the United States. Temporary Staffing Firms are recruiting firms that act as intermediaries between candidates and companies, providing employment or staff augmentation on a temporary basis (e.g. contract, contract-to-hire, contingency, or similar).
As part of the established project on America’s Best Recruiting Firms (for Executive and Professional Search), the independent market research institute and statistics platform Statista conducted broad surveys between the 16th of December 2019 and the 27th of January 2020. Respondents belonged to three target groups:
- External recruiters (e. g. headhunters, HR-consultants, staffing experts)
- HR-managers/hiring managers from companies as clients of recruiting firms (including senior personnel in charge of staffing)
- Candidates who have had experience with a recruiting firm (e. g. obtained a position)
All surveys were conducted online. External recruiters received a survey invitation via a personalized email. In addition, candidates and HR-managers/hiring managers were recruited directly via a carefully profiled online-access-panel. Finally, HR-managers and external recruiters that were not directly invited in the first email campaign could sign up for the survey using a self-registration form on the survey information website, providing their name and company email address.
The participants had to qualify for the survey first and were then able to name up to ten temporary staffing firms they know and had experience with for each category. The temporary staffing firms could be chosen from an extensive auto-completion list (containing more than 4,000 recruiting firms, of which 1,300 offer temporary placements). Of course, each participant could also freely recommend any additional temporary staffing firm.
External recruiters were able to share their expertise and understanding of the recruitment sector in the form of recommendations only. In addition, candidates and HR-managers/hiring managers could also rate their nominated temporary staffing firms in several dimensions on a scale from 1 (very satisfied) to 6 (not satisfied at all).
The top list is based on the number of recommendations as well as assessments in the various evaluation dimensions. All temporary staffing firms included in the top list must receive a minimum number of recommendations as well as a minimum score across all evaluation areas. Five stars indicate that a given company received a score value (at least) as high as the median score value of all firms on the list, whereas four stars indicate that a given company received a score below this median.
In total, more than 26,000 external recruiters and 5,400 HR-managers/hiring managers and candidates were invited to participate in this year’s survey, providing more than 6,400 nominations of temporary staffing firms.
The ranking was created through an elaborate process: Participants’ responses as well as the final selection of firms on the list were carefully reviewed. Peer recommendations given for an individual’s own firm were excluded. Statista makes no statement about the quality of temporary staffing firms that are not included in the list, and their reputation is not disputed.
In total, 138 companies are awarded the title of America’s Best Temporary Staffing Firms.
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