Share of public organizations utilizing E-CRM in Norway 2019, by feature

This statistic displays the share of public organizations which utilize E-CRM in Norway in 2019, divided by features. The feature which was forecast to be utilized by over 80 percent of organizations was online customer profiles. Real-time chat services were provided by half of the evaluated organizations.

Share of public organizations utilizing E-CRM in Norway in 2019, by feature

Share of public organizations
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Release date

November 2018



Survey time period


Number of respondents

11 respondents

Special properties

public organizations

Supplementary notes

The source provides the following information about the grading system:
0% Failed
20% Poor
40% Sufficient
60% Satisfactory
80% Very good
100 Outstanding

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Statistics on "Consumer spending on ICT in the United Kingdom (UK)"

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