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Italy: major problems encountered implementing CRM 2018

Which are the major issues your company encountered implementing CRM (customer relationship management)

by Statista Research Department, last edited May 6, 2019
Italy: major problems encountered implementing CRM 2018 The statistics depicts the result of a survey on the major issues encountered by companies implementing CRM in Italy in 2018. Roughly 38 percent of the companies indicate scarcity of resources as one of the most urgent problem, followed by the necessity of better the processes of CRM themselves, shared by 36 percent of the companies.
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Which are the major issues your company encountered implementing CRM (customer relationship management)

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