ACSI: Spirit Airlines U.S. 2015-2021

This statistic shows the American customer satisfaction index scores for Spirit Airlines in the United States from 2015 to 2021. Spirit Airlines received an American customer satisfaction index score of 66 in 2021.

American customer satisfaction index scores for Spirit Airlines in the United States from 2015 to 2021*

Characteristic	ACSI score
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Release date

2021

More information

Region

United States

Survey time period

2015 to 2021

Supplementary notes

* The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 47 industries (including e-commerce and e-business), more than 225 companies, and over 200 federal or local government services

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