Spending expectations in the BPO market worldwide by sector 2018

This statistic shows the spending expectation in the BPO market worldwide in 2018, by sector. During the survey, 40 percent of respondents from the leisure sector expected an increase in their outsourcing spending.

How do you expect your spend to change over the next 12 months for the following activities?*

Outsourcing spendOffshoring spendNearshoring spendOnshoring spend
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Sources

Release date

June 2018

Region

Worldwide

Survey time period

December 20, 2017 to April 3, 2018

Number of respondents

3,958 respondents

Special properties

IT leaders

Supplementary notes

* Figures are from the respondents that expect an increase.
The source doesn't mention the type of survey.

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Statistics on "Business process outsourcing (BPO) worldwide"

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