American customer satisfaction index for mobile operators in the U.S. 2022-2023

American customer satisfaction index scores for mobile network operators in the United States in 2022 and 2023

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Release date

May 2023

Region

United States

Survey time period

2022 to 2023

Supplementary notes

*The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 46 industries (including e-commerce and e-business), more than 400 companies, and various federal or local government services.

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