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American customer satisfaction index for mobile network operators in the U.S. 2019
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American customer satisfaction index for mobile network operators in the U.S. 2019
American customer satisfaction index scores for mobile network operators in the United States in 2019*
by Arne Holst,
last edited
Jul 11, 2019
This statistic shows the American customer satisfaction index scores for mobile network operators in the United States in 2019. T-Mobile received an American customer satisfaction index score of 76 out of 100 in 2019.
American customer satisfaction index scores for mobile network operators in the United States in 2019*
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Description
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by Arne Holst,
last edited
Jul 11, 2019
This statistic shows the American customer satisfaction index scores for mobile network operators in the United States in 2019. T-Mobile received an American customer satisfaction index score of 76 out of 100 in 2019.
- Show sources information
- Show publisher information
- Release date
- June 2019
- Region
- United States
- Survey time period
- 2019
- Supplementary notes
- * The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 46 industries (including e-commerce and e-business), more than 400 companies, and various federal or local government services.
Source
- Show sources information
- Show publisher information
- Release date
- June 2019
More information
- Region
- United States
- Survey time period
- 2019
- Supplementary notes
- * The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 46 industries (including e-commerce and e-business), more than 400 companies, and various federal or local government services.
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Statistics on "Mobile communications in Italy"
- Market overview
The most important statistics
- Annual turnover of the telecommunication industry in Italy in 2016, by sector (in 1,000 euros)Italy: turnover of the telecommunication industry 2016, by sector
- Fixed-line and mobile network revenues of telecommunication operators* in Italy from 2013 to 2018 (in billion euros)Gross revenue of telecommunication operators in Italy 2013-2018
- Gross mobile network revenues of telecommunication operators* in Italy from 2010 to 2018 (in billion euros)Mobile network revenues of telecommunication operators in Italy 2013-2018
- Mobile telecommunication network expenditure in Italy from 2012 to 2018, by customer type (in billions euros)Mobile telecommunication network expenditure in Italy 2012-2018, by customer type
- Mobile network revenues of telecommunications operators due to intermediary services in Italy from 2010 to 2018 (in billion euros)Mobile network revenues of telecommunications operators in Italy 2010-2018
- Investments in tangible assets for mobile networks in Italy from 2011 to 2018 (in billion euros) Investments in tangible assets for mobile networks in Italy 2011-2018
- Mobile inbound and outbound voice traffic in Italy from 2013 to 2016, by type of service (in billion minutes) Italy: mobile inbound and outbound voice traffic 2013-2016, by service
- Revenues from voice services per traffic route in Italy from 2013 to 2016 (in billion euros)Italy: revenues from voice service per traffic route 2013-2016
- Mobile operators
The most important statistics
- Market share of mobile network providers in Italy in 2018Market share of mobile network providers in Italy 2018
- Market share of mobile network providers in Italy in 2018, by segmentMarket share of mobile network providers in Italy 2018, by segment
- Market share of mobile virtual network operators (MVNOs) in Italy in 2018Market share of mobile virtual network operators in Italy 2018
- Market share of leading mobile operators of residential SIM cards in Italy in 2018Italy: market share of leading mobile operators of residential SIM cards 2018
- Market share of leading mobile operators of business SIM cards in Italy in 2018Italy: market share of leading mobile operators of business SIM cards 2018
- Mobile users
The most important statistics
- Annual revenues per SIM card user in Italy in 2013 and 2016, by type of service (in euros)Revenue per SIM card user in Italy 2013-2016, by type of service
- Average annual revenue per SIM in Italy from 2013 to 2016, by service type (in euros)Italy: average annual revenue per SIM 2013-2016, by service type
- Revenue per mobile voice minute in Italy in 2013 and 2017 (in euro cent per minute)Italy: revenue per mobile voice minute in Italy 2013-2017
- Share of select mobile activities in Italy in 2017Main activities on mobile devices in Italy 2017
- Frequency of making or receiving phone calls on mobile telephones in Italy in 2015Frequency of making or receiving phone calls on mobile phones in Italy 2015
- Frequency of sending or receiving SMS messages on mobile telephones in Italy in 2015Frequency of making or receiving SMS messages on mobile phones in Italy 2015
- Mobile data
The most important statistics
- Market share of mobile operator revenue in Italy in 2017, by data servicesItaly: market share of mobile operator revenue 2017, by data services
- Revenues from mobile data service in Italy in 2013 and 2016, by service type (in billion euros)Italy: revenues from mobile data services 2013-2016, by service type
- Share of households with advanced 3G mobile broadband coverage in Italy from 2011 to 2013Advanced 3G mobile broadband coverage in Italy 2011-2013
- Data traffic of the SIM cards that carry data traffic in Italy from 2012 to 2017 (in gigabits per month)Italy: data traffic of SIM cards that carry data traffic 2012-2017
- Distribution of SIM data traffic in Italy from 2014 to 2018, by contract type Italy: distribution of SIM data traffic 2014-2018, by contract type
- Mobile data traffic revenue per gigabyte in Italy in 2013 and 2017 (euro per gigabyte)Italy: mobile data traffic revenue per gigabyte 2013-2017
- Mobile data traffic volume in Italy from 2013 to 2018 (in petabyte)Italy: volume of mobile data traffic 2013-2018
- Number of SMS sent in Italy from 2010 to 2015 (in billions)Italy: SMS traffic from 2010 to 2015
- Others
The most important statistics
- Number of mobile connections in Italy from 2012 to 2019 (in millions)Italy: number of mobile connections 2012-2019
- Number of mobile phone portability operations in Italy from 2013 to 2018 (in millions)Italy: number of mobile phone portability operations 2013-2018
- Share of mobile users who leave a mobile provider in Italy in 2018, by operatorShare of mobile line switches in Italy in 2018, by operator
- Distribution of new mobile customers in Italy in 2018, by operatorDistribution of new mobile customers in Italy 2018, by operator
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Statistics on "Mobile communications in Italy"
- Annual turnover of the telecommunication industry in Italy in 2016, by sector (in 1,000 euros)
- Fixed-line and mobile network revenues of telecommunication operators* in Italy from 2013 to 2018 (in billion euros)
- Gross mobile network revenues of telecommunication operators* in Italy from 2010 to 2018 (in billion euros)
- Mobile telecommunication network expenditure in Italy from 2012 to 2018, by customer type (in billions euros)
- Mobile network revenues of telecommunications operators due to intermediary services in Italy from 2010 to 2018 (in billion euros)
- Investments in tangible assets for mobile networks in Italy from 2011 to 2018 (in billion euros)
- Mobile inbound and outbound voice traffic in Italy from 2013 to 2016, by type of service (in billion minutes)
- Revenues from voice services per traffic route in Italy from 2013 to 2016 (in billion euros)
- Number of mobile connections in Italy from 2012 to 2019 (in millions)
- Number of SIM cards in Italy from 2014 to 2017 (in millions)
- Share of SIM cards in Italy from 2013 to 2018, by customer type
- Market share of mobile network providers in Italy in 2018
- Market share of mobile network providers in Italy in 2018, by segment
- Market share of mobile virtual network operators (MVNOs) in Italy in 2018
- Market share of leading mobile operators of residential SIM cards in Italy in 2018
- Market share of leading mobile operators of business SIM cards in Italy in 2018
- Annual revenues per SIM card user in Italy in 2013 and 2016, by type of service (in euros)
- Average annual revenue per SIM in Italy from 2013 to 2016, by service type (in euros)
- Revenue per mobile voice minute in Italy in 2013 and 2017 (in euro cent per minute)
- Share of select mobile activities in Italy in 2017
- Frequency of making or receiving phone calls on mobile telephones in Italy in 2015
- Frequency of sending or receiving SMS messages on mobile telephones in Italy in 2015
- Market share of mobile operator revenue in Italy in 2017, by data services
- Revenues from mobile data service in Italy in 2013 and 2016, by service type (in billion euros)
- Share of households with advanced 3G mobile broadband coverage in Italy from 2011 to 2013
- Data traffic of the SIM cards that carry data traffic in Italy from 2012 to 2017 (in gigabits per month)
- Distribution of SIM data traffic in Italy from 2014 to 2018, by contract type
- Mobile data traffic revenue per gigabyte in Italy in 2013 and 2017 (euro per gigabyte)
- Mobile data traffic volume in Italy from 2013 to 2018 (in petabyte)
- Number of SMS sent in Italy from 2010 to 2015 (in billions)
- Revenue per SMS in Italy in 2013 and 2016 (in euro cents)
- Number of mobile phone portability operations in Italy from 2013 to 2018 (in millions)
- Share of mobile users who leave a mobile provider in Italy in 2018, by operator
- Distribution of new mobile customers in Italy in 2018, by operator
- American customer satisfaction index scores for mobile network quality by operator in the United States in 2019*
- Market shares of selected mobile network operators in Germany from 1998 to 2018
- Market distribution of mobile network operators (MNOs) in the Netherlands as of 4th quarter of 2018, by consumed minutes*
- American customer satisfaction index scores for value mobile virtual network operators in the United States in 2019*
- Quarterly revenue from data of mobile network operators in the Netherlands from the first quarter of 2016 to the 4th quarter of 2018 (in 1,000 euros)
- Quarterly revenue from call minutes of mobile network operators in the Netherlands from the 1st quarter of 2016 to the 4th quarter of 2018 (in 1,000 euros)
- Quarterly revenue from text messages of mobile network operators in the Netherlands in the 1st quarter of 2016 to the 4th quarter of 2018 (in 1,000 euros)
- American customer satisfaction index scores for full-service mobile virtual network operators in the United States in 2019*
- Customer satisfaction of B2C customers of DNA in 2017, by service (EPSI Rating score*)
- Customer satisfaction of B2B customers of DNA in 2017, by service (EPSI Rating score*)
- Number of mobile subscribers by mobile network operators in South Africa from 2017 to 2019 (in millions)
- Revenue market share of mobile network operators in France from 2000 to 2003
- Customer satisfaction of B2C customers of telecommunication providers in Finland in 2017, by service (EPSI Rating score*)
- Customer satisfaction of B2B customers of telecommunication providers in Finland in 2017, by service (EPSI Rating score*)
- Customer satisfaction of pay TV providers in Finland from 2012 to 2017 (EPSI Rating score**)
- Number of mobile network operators (MNO) and mobile virtual network operators (MVNO) in the United Kingdom (UK) from 2011 to 2017
- Annual change in customer satisfaction of leading mobile phone service providers across Australia as of April 2018
- Have you switched to a new mobile network operator in the past three years?
- Vodafone mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
- O2 mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
- EE mobile users' overall customer satisfaction levels in the United Kingdom (UK) 2018
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