In 2021, Unifique ranked first in telephone customer service among fixed broadband internet providers in Brazil, with 8.07 points. The service was rated on a scale from 0 to 10, where 0 represents complete dissatisfaction with the service and 10 represents total satisfaction. Moreover, Unifique ranked first in overall customer satisfaction with broadband providers in Brazil.
Customer satisfaction with fixed broadband providers' telephone customer service in Brazil in 2021
* The score ranges from 0 to 10, in which 0 signifies completely unsatisfied/terrible service and 10 represents completely satisfied/excellent service.
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Agência Nacional de Telecomunicações (Brazil). (March 28, 2022). Customer satisfaction with fixed broadband providers' telephone customer service in Brazil in 2021 [Graph]. In Statista. Retrieved October 06, 2022, from https://www.statista.com/statistics/1015046/customer-satisfaction-fixed-broadband-phone-services-brazil/
Agência Nacional de Telecomunicações (Brazil). "Customer satisfaction with fixed broadband providers' telephone customer service in Brazil in 2021." Chart. March 28, 2022. Statista. Accessed October 06, 2022. https://www.statista.com/statistics/1015046/customer-satisfaction-fixed-broadband-phone-services-brazil/
Agência Nacional de Telecomunicações (Brazil). (2022). Customer satisfaction with fixed broadband providers' telephone customer service in Brazil in 2021. Statista. Statista Inc.. Accessed: October 06, 2022. https://www.statista.com/statistics/1015046/customer-satisfaction-fixed-broadband-phone-services-brazil/
Agência Nacional de Telecomunicações (Brazil). "Customer Satisfaction with Fixed Broadband Providers' Telephone Customer Service in Brazil in 2021." Statista, Statista Inc., 28 Mar 2022, https://www.statista.com/statistics/1015046/customer-satisfaction-fixed-broadband-phone-services-brazil/
Agência Nacional de Telecomunicações (Brazil), Customer satisfaction with fixed broadband providers' telephone customer service in Brazil in 2021 Statista, https://www.statista.com/statistics/1015046/customer-satisfaction-fixed-broadband-phone-services-brazil/ (last visited October 06, 2022)
