This statistic displays the results from a survey asking respondents in England in 2018 to rate factors which are important for satisfaction with healthcare services. According to the results, 67 percent of respondents say transparency about care is important to their satisfaction with healthcare services, while 64 percent believe waiting times and the speed of appointments are essential to determining their satisfaction.
How important are the following factors in determining your satisfaction with the healthcare services you receive?*
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Accenture. (March 28, 2019). How important are the following factors in determining your satisfaction with the healthcare services you receive?* [Graph]. In Statista. Retrieved June 25, 2022, from https://www.statista.com/statistics/1015282/determining-satisfaction-with-health-services-in-england/
Accenture. "How important are the following factors in determining your satisfaction with the healthcare services you receive?*." Chart. March 28, 2019. Statista. Accessed June 25, 2022. https://www.statista.com/statistics/1015282/determining-satisfaction-with-health-services-in-england/
Accenture. (2019). How important are the following factors in determining your satisfaction with the healthcare services you receive?*. Statista. Statista Inc.. Accessed: June 25, 2022. https://www.statista.com/statistics/1015282/determining-satisfaction-with-health-services-in-england/
Accenture. "How Important Are The following Factors in Determining Your Satisfaction with The Healthcare Services You Receive?*." Statista, Statista Inc., 28 Mar 2019, https://www.statista.com/statistics/1015282/determining-satisfaction-with-health-services-in-england/
Accenture, How important are the following factors in determining your satisfaction with the healthcare services you receive?* Statista, https://www.statista.com/statistics/1015282/determining-satisfaction-with-health-services-in-england/ (last visited June 25, 2022)