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Reasons for high satisfaction with online shopping in Spain 2018
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Reasons for high satisfaction with online shopping in Spain 2018
Reasons for high customer satisfaction with online shopping websites in Spain in 2018
by Fernando Forte,
last edited
Jun 17, 2019
This statistic displays the reasons why customers of online shopping portals were highly satisfied after the purchase of their product or service in Spain in 2018. The good price achieved with respect to other sales channels was the main reason for satisfaction alleged by the 56 percent of customers, followed by the ease of use of the website and the goods or service offer on the web.
Reasons for high customer satisfaction with online shopping websites in Spain in 2018
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by Fernando Forte,
last edited
Jun 17, 2019
This statistic displays the reasons why customers of online shopping portals were highly satisfied after the purchase of their product or service in Spain in 2018. The good price achieved with respect to other sales channels was the main reason for satisfaction alleged by the 56 percent of customers, followed by the ease of use of the website and the goods or service offer on the web.
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- Release date
- August 2018
- Region
- Spain
- Survey time period
- July 2018
- Number of respondents
- 968 respondents
- Age group
- 16-65 years
- Special properties
- online shoppers
- Method of interview
- Computer-assisted web interviews (CAWI)
- Supplementary notes
-
* The data of buyers have been weighted to represent the distribution of the Spanish Internet user population according to ONTSI data.
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Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- August 2018
More information
- Region
- Spain
- Survey time period
- July 2018
- Number of respondents
- 968 respondents
- Age group
- 16-65 years
- Special properties
- online shoppers
- Method of interview
- Computer-assisted web interviews (CAWI)
- Supplementary notes
-
* The data of buyers have been weighted to represent the distribution of the Spanish Internet user population according to ONTSI data.
- Open this statistic in...
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E-commerce in Spain
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Statistics on "E-commerce in Spain"
- Sector overview
The most important statistics
- Annual development of the share of individuals who bought online in Spain from 2010 to 2018Share of online shoppers in Spain 2010-2018
- Volume of B2C e-commerce sales in Spain between 2007 and 2017 (in million euros)B2C e-commerce sales volume in Spain 2007-2017
- Average online expenditure of online shoppers in Spain from 2014 to 2018 (in euros)Average amount spent on Internet purchases in Spain 2014-2018
- Average spending per capita for online shopping in Spain from 2012 to 2017 (in euros)E-commerce spending per capita in Spain 2012-2017
- Share of people who made cross-border online shopping operations in Spain from 2010 to 2018Share of population that made online cross-border purchases Spain 2010-2018
- Share of companies that used a computer network for online purchases in Spain from 2010 to 2018Share of companies that purchased online 2010-2018 Spain
- Share of online sales and purchases over the total in Spain from 2008 to 2017Online sales and purchases over total made in Spain 2008-2017
- Demographic profile of e-commerce users
The most important statistics
- Number of Internet users who made online purchases in Spain in 2018, by gender (in 1,000s)Users who bought online by gender Spain 2018
- Number of online shoppers in Spain in 2018, by age group (in 1,000s)Online shoppers in Spain 2018, by age group
- Number of online shoppers in Spain in 2018, by household size (in 1,000s)Online shoppers in Spain 2018, by number of household members
- Distribution of online shoppers in Spain between 2015 and 2017, by social classInternet shoppers distribution in Spain 2015-2017, by social class
- Share of Internet users who made an online purchase in Spain in 2017, by city sizeShare of online shoppers in Spain in 2018, by city size
- Number of Internet users who made online purchases in Spain in 2018, by employment status (in 1,000s)Users who bought online by employment status Spain 2018
- Distribution of online shoppers in Spain from 2013 to 2017, by educational attainmentInternet shoppers distribution in Spain 2013-2017, by educational attainment
- Number of Internet users who made online purchases in Spain in 2018, by net monthly household income (in 1,000s)Users who bought online by net monthly income Spain 2018
- Shopping habits
The most important statistics
- Main reasons why Spaniards preferred to buy a product online over a store in 2018Reasons of Spanish users to buy online more than in stores in 2018
- How often do you purchase items online?Ecommerce: shopping frequency in Spain 2018
- Online shopping expenditure in Spain in 2018, by expenditure range in eurosOnline expenditure in Spain 2018, by range
- Shopping habits of individuals carrying out online and offline searches and purchases in Spain in 2016 and 2018Online searching and shopping habits in Spain as of May 2018
- Information channels consulted by Internet users before buying online in Spain in 2018E-commerce: sources consulted before buying online in Spain 2018
- Share of users that made online purchases in Spain between 2016 and 2018, by type of device usedEcommerce: devices used for online purchases in Spain 2016-2018
- Percentage of users who made an online purchase in Spain in 2016, by quantity of devices usedUsers who bought online by quantity of devices used Spain 2016
- Share of users who made purchases via mobile devices in Spain from 2014 to 2018Share of users who made purchases via mobile devices Spain 2014-2017
- Payment methods
The most important statistics
- Most rated aspects of the payment methods used by online consumers in Spain in 2018Rating of payment methods for online purchases Spain 2018
- Distribution of payment methods used for online purchases in Spain as of 2014Spain: main online payment methods in 2014
- Distribution of e-commerce payment preferences from tablets or smartphones in Spain in 2015 and 2018, by payment methodDistribution of payment means in e-commerce from mobile devices in Spain 2015-2018
- Distribution share of online buyers who made payments through intermediaries in Spain during the first semester of 2018, by level of trustOnline buyers who paid through intermediaries in Spain 2018, by level of trust
- Preferred methods for Spanish consumers for their future online purchases in 2016 and 2017Favorite methods of consumers to make future online purchases in Spain 2017
- Products
The most important statistics
- Distribution of online products purchased by Internet users in Spain in 2018, by product categoryDistribution of products purchased online in Spain 2018, by category
- Distribution of online products purchased by Internet users from mobile devices in Spain in 2018, by product categoryDistribution of products purchased online from mobile devices in Spain 2018
- Share of products and services purchased by online shoppers in marketplaces in Spain in 2018, by categoryProducts and services bought in a marketplace Spain 2018, by category
- Percentage of Internet users who bought online durable household goods in Spain in 2018, by age groupInternet users who bought online household goods in Spain 2018, by age
- Share of consumers who bought food and perishable goods online in Spain from 2015 to 2018, by genderInternet users who purchased online food products by gender Spain 2015-2018
- Share of consumers who booked their holiday accommodation online in Spain in 2018, by age groupInternet users who booked accommodation online by age Spain 2018
- Share of Internet users who bought online telecommunication services in Spain in 2018, by age groupInternet users who contracted online telecommunication services by age Spain 2018
- Share of Internet users who purchased online training material in Spain in 2018, by age groupInternet users who purchased online training material by age Spain 2018
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- Employment situation and last moment of purchase of Internet users 2015 Spain
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- Countries from which online shoppers purchase in Denmark 2015-2018
- Quarterly E-commerce transaction volume within Spain 2014-2015
- Ordered downloads of individuals the Netherlands 2017, by employment and order type
- Share of respondents who made online purchases in the UK 2018, by product category
- Type of online purchases by individuals in the Netherlands 2018, by employment status
- Monthly share of online shoppers in Sweden 2016
- Share of online purchase deliveries from abroad in Sweden 2016
- Percentage of clothing and footwear purchased online in different countries 2016
- Percentage of online purchases of clothing and footwear Spain 2016, by device
- Most purchased types of clothes online Spain 2016
- Percentage of purchases of clothing and footwear Spain 2016, by place of purchase
- Type of fashion articles that users would not buy online Spain 2016
- Places men shop cosmetics in South Korea 2019
- Bookstore customer satisfaction index in South Korea 2018
- Desktop PC use for online shopping by U.S. consumers 2018
- Mexican Gen Z reasons for shopping online 2016
- Vanadium export volume United Kingdom (UK) 2009-2014
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- E-commerce in Brazil
- E-commerce in Denmark
- E-commerce in Poland
- E-commerce in Indonesia
- E-commerce worldwide
- E-commerce in China
- E-commerce in the United States
- E-commerce in Canada
- E-commerce in Italy
- E-commerce in Colombia
Statistics on "E-commerce in Spain"
- Annual development of the share of individuals who bought online in Spain from 2010 to 2018
- Volume of B2C e-commerce sales in Spain between 2007 and 2017 (in million euros)
- Average online expenditure of online shoppers in Spain from 2014 to 2018 (in euros)
- Average spending per capita for online shopping in Spain from 2012 to 2017 (in euros)
- Share of people who made cross-border online shopping operations in Spain from 2010 to 2018
- Share of companies that used a computer network for online purchases in Spain from 2010 to 2018
- Share of online sales and purchases over the total in Spain from 2008 to 2017
- Number of Internet users who made online purchases in Spain in 2018, by gender (in 1,000s)
- Number of online shoppers in Spain in 2018, by age group (in 1,000s)
- Number of online shoppers in Spain in 2018, by household size (in 1,000s)
- Distribution of online shoppers in Spain between 2015 and 2017, by social class
- Share of Internet users who made an online purchase in Spain in 2017, by city size
- Number of Internet users who made online purchases in Spain in 2018, by employment status (in 1,000s)
- Distribution of online shoppers in Spain from 2013 to 2017, by educational attainment
- Number of Internet users who made online purchases in Spain in 2018, by net monthly household income (in 1,000s)
- Share of Internet users who made an online purchase for private or home purposes in 2018, by purpose and nationality
- Main reasons why Spaniards preferred to buy a product online over a store in 2018
- How often do you purchase items online?
- Online shopping expenditure in Spain in 2018, by expenditure range in euros
- Shopping habits of individuals carrying out online and offline searches and purchases in Spain in 2016 and 2018
- Information channels consulted by Internet users before buying online in Spain in 2018
- Share of users that made online purchases in Spain between 2016 and 2018, by type of device used
- Percentage of users who made an online purchase in Spain in 2016, by quantity of devices used
- Share of users who made purchases via mobile devices in Spain from 2014 to 2018
- Most valued aspects of online purchases made by mobile devices in Spain in 2018
- Distribution of Internet users that used social networks to purchase online in Spain in 2016 and 2017, by social network
- Preferred delivery locations among online consumers in Spain in 2016
- Reasons for high customer satisfaction with online shopping websites in Spain in 2018
- Most rated aspects of the payment methods used by online consumers in Spain in 2018
- Distribution of payment methods used for online purchases in Spain as of 2014
- Distribution of e-commerce payment preferences from tablets or smartphones in Spain in 2015 and 2018, by payment method
- Distribution share of online buyers who made payments through intermediaries in Spain during the first semester of 2018, by level of trust
- Preferred methods for Spanish consumers for their future online purchases in 2016 and 2017
- Distribution of online products purchased by Internet users in Spain in 2018, by product category
- Distribution of online products purchased by Internet users from mobile devices in Spain in 2018, by product category
- Share of products and services purchased by online shoppers in marketplaces in Spain in 2018, by category
- Percentage of Internet users who bought online durable household goods in Spain in 2018, by age group
- Share of consumers who bought food and perishable goods online in Spain from 2015 to 2018, by gender
- Share of consumers who booked their holiday accommodation online in Spain in 2018, by age group
- Share of Internet users who bought online telecommunication services in Spain in 2018, by age group
- Share of Internet users who purchased online training material in Spain in 2018, by age group
- Share of Internet users who bought movies and music online in Spain in 2018, by age group
- Main barriers for consumers in online food purchases in Spain in 2016
- Percentage of Internet users in Spain in 2015, by employment status and last moment of purchase
- Reasons to buy Sinterklaas (Saint Nicholas) and Christmas gifts online in the Netherlands in 2018
- Which country does the webshop you use belong to?
- Quarterly volume of e-commerce transactions within Spain from the 1st quarter of 2014 to the 4th quarter of 2015 (in 1,000 transactions)
- Share of online ordered downloads of individuals from the Netherlands in 2017, by employment status and type of order
- Which types of products have you bought online in the past year?
- Type of online purchases by individuals in the Netherlands in 2018, by employment status
- Monthly share of online shoppers in Sweden from January to December 2016
- Monthly share of online deliveries from abroad in Sweden from January to December 2016
- Percentage of Internet users who made online purchases of clothing and footwear in selected European countries in 2016
- Percentage of online purchases related to clothing and footwear in Spain in 2016, per purchasing device
- Percentage of Internet users who bought fashion online in Spain in 2016, by type of clothing purchased
- Percentage of online, offline or catalog purchases related to clothing and footwear in Spain in 2016
- Articles related to the fashion industry that Internet users would not buy online in Spain in 2016
- Leading places where men shop for cosmetics in South Korea in 2019
- National Customer Satisfaction Index of bookstores in South Korea in 4th quarter 2018
- Do you use a desktop PC for online shopping?
- Reasons for shopping online among Generation Z in Mexico in 2016
- Approximate volume of vanadium exported from the United Kingdom (UK) from 2009 to 2014 (in tonnes)
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