Understandability of answers provided by doctors in England 2021

In 2021, three-quarters of inpatients surveyed stated that the answers they received from their hospital doctors were always easy for them to understand. This statistic displays patients' opinions on the understandability of answers from NHS doctors in England in 2021.

When you asked doctors questions, did you get answers you could understand?

Characteristic	Share of responses
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Release date

September 2022

More information

Region

United Kingdom (England)

Survey time period

January to May 2022

Number of respondents

58,693 respondents

Age group

16 years and older

Special properties

Patients who stayed overnight or longer at NHS hospital in November 2020l

Method of interview

Postal questionnaire

Supplementary notes

The source adds the following information: 'This year, for the first time, participants of the survey were offered the choice of responding online or via paper-based questionnaires. With support from key stakeholders, CQC took the opportunity to review and update the questions, terminology and methodology used in the survey. The sampling month also moved from July to November. As a result, the 2020 survey results are not comparable to previous years.'
This statistic is using original data from the Department of Health and includes copyright material from © Crown, licensed under the Open Government License v3.0

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