Understandability of answers from nurses in England 2021

In 2021, 74.4 percent of respondents said that it was always easy for them to understand the nurses when they asked them a question. This statistic presents patients' opinions on the understandability of answers from NHS nurses in England in 2021.

When you asked nurses questions, did you get answers you could understand?

Characteristic	Share of responses
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Release date

September 2022

More information

Region

United Kingdom (England)

Survey time period

January to May 2022

Number of respondents

68,000 respondents

Age group

16 years and older

Special properties

Patients who stayed overnight or longer at NHS hospital in November 2020l

Method of interview

Postal questionnaire

Supplementary notes

The source adds the following information: "This year, for the first time, participants of the survey were offered the choice of responding online or via paper-based questionnaires. With support from key stakeholders, CQC took the opportunity to review and update the questions, terminology and methodology used in the survey. The sampling month also moved from July to November. As a result, the 2020 survey results are not comparable to previous years."

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