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Italy: advantages of the new EU directive on online banking in Italy 2019
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Italy: advantages of the new EU directive on online banking in Italy 2019
According to you what are the advantages of using your smartphone to generate the password that allows you to access your online banking?*
by Statista Research Department,
last edited
Jul 2, 2019
According to the results of a survey on the awareness of the new EU directive on online banking, which substitutes One Time Password (OTP) tokens with a message on the smartphone for accessing online banking services, 47 percent of Italians said that the advantage is that the smartphone is always at hand. The survey was conducted by YouGov Italia about tree months before the PSD2 directive enters into force. Surprisingly enough, approximately eight percent of the respondents believed that the new directive won't bring any advantages for online banking access.
According to you what are the advantages of using your smartphone to generate the password that allows you to access your online banking?*
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by Statista Research Department,
last edited
Jul 2, 2019
According to the results of a survey on the awareness of the new EU directive on online banking, which substitutes One Time Password (OTP) tokens with a message on the smartphone for accessing online banking services, 47 percent of Italians said that the advantage is that the smartphone is always at hand. The survey was conducted by YouGov Italia about tree months before the PSD2 directive enters into force. Surprisingly enough, approximately eight percent of the respondents believed that the new directive won't bring any advantages for online banking access.
- Show sources information
- Show publisher information
- Release date
- June 2019
- Region
- Italy
- Survey time period
- June 14-17, 2019
- Number of respondents
- 842 respondents
- Age group
- 18 years and older
- Special properties
- bank account owners
- Method of interview
- Computer-assisted web interviews (CAWI)
- Supplementary notes
-
* The source adds the following information: "From September 14, 2019, to access online banking services smartphones will substitute One Time Password (OTP) tokens. In fact to access the bank account and carry out transactions online, a password will be generated in the banking app or sent via SMS. The password will have a validity of 15/30 seconds and can be used only once."
Multiple answers were possible.
Source
- Show sources information
- Show publisher information
- Release date
- June 2019
More information
- Region
- Italy
- Survey time period
- June 14-17, 2019
- Number of respondents
- 842 respondents
- Age group
- 18 years and older
- Special properties
- bank account owners
- Method of interview
- Computer-assisted web interviews (CAWI)
- Supplementary notes
-
* The source adds the following information: "From September 14, 2019, to access online banking services smartphones will substitute One Time Password (OTP) tokens. In fact to access the bank account and carry out transactions online, a password will be generated in the banking app or sent via SMS. The password will have a validity of 15/30 seconds and can be used only once."
Multiple answers were possible.
Other statistics on the topic
+Demographics & Use
Online banking penetration in European markets 2018
+Banks & Financial Services
Online banking penetration in Italy 2007-2018
+Banks & Financial Services
Distribution of mobile banking use in selected European countries 2015-16, by age
+Banks & Financial Services
Italy: online banking at BancoPosta (Poste Italiane) 2017, by frequency
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Statistics on "Online banking in Italy"
- General overview
The most important statistics
- Online banking penetration in selected European markets in 2018Online banking penetration in European markets 2018
- Online banking penetration in Italy from 2007 to 2018Online banking penetration in Italy 2007-2018
- Age distribution of online and offline banking account holders in Italy in 2016 and 2017Italy: age distribution of online and offline banking account holders 2017
- Distribution of online and offline banking account holders in Italy in 2016 and 2017, by education Italy: distribution of online and offline banking account holders 2017, by education
- Online banking communication channel usage in Italy in 2016 and 2017, by categoryItaly: banking communication channel usage in 2017, by category
- Share of devices used to access online banking in Italy in March 2016Italy: share of devices used for online banking in March 2016
- Number of digital banking customers using mobile apps to access their accounts in Italy in selected quarters from the 1st quarter 2015 to the 3rd quarter 2017 (in 1,000s)Italy: number of online banking customers using mobile apps Q1 2015- Q3 2017
- Number of digital banking customers exclusively using mobile apps to access their accounts in Italy in selected quarters from the 1st quarter 2015 to the 4th quarter 2017 (in 1,000s)Italy: number of online banking customers using mobile apps only Q1 2015- Q4 2017
- Customers' opinion
The most important statistics
- How do you feel about the increasing role of digitization in the banking and financial sector?Italy: attitudes towards online banking and digital payment solutions 2017
- In your view, why will the demand of online/mobile financial solutions increase in the future? Italy: reasons for the growth in the demand of online financial solutions 2017
- In your view, what are or could be the biggest advantages of online banking and digital payment solutions?Italy: advantages of online banking and digital payment solutions 2017
- Do you consider changing your bank for an online/mobile bank during the next 12 months? Italy: opinion on willingness to join a digital bank 2017
- Why did you choose an online bank (as opposed to a traditional one)?Italy: reasons for choosing an online bank 2017
- Which are the two most important criteria for you to consider using a digitized banking solution?Italy: main criteria for start using a digitized banking solution 2017
- What do you use your main online bank for?Italy: reasons to use online banking 2017
- Provider preferences for mobile payments among Millennials* in selected European countries as of 2016Millennials' preferences for mobile payment provider Europe 2016
- Usage frequency
The most important statistics
- How often do you conduct financial transactions online or via app?Italy: frequency of online or mobile app payment transactions 2017
- How often do you use online banking with UniCredit Bank?Italy: online banking at UniCredit Bank 2017, by frequency
- How often do you use online banking with BancoPosta (Poste Italiane)?Italy: online banking at BancoPosta (Poste Italiane) 2017, by frequency
- How often do you use online banking with Intesa Sanpaolo?Italy: online banking at Intesa Sanpaolo 2017, by frequency
- How often do you use online banking with ING Direct?Italy: online banking at ING Direct 2017, by frequency
- How often do you use online banking with BNL (Banca Nazionale del Lavoro)?Italy: online banking at BNL (Banca Nazionale del Lavoro) 2017, by frequency
- How often do you use online banking with Banca Monte dei Paschi di Siena (MPS)?Italy: online banking at Banca Monte dei Paschi di Siena (MPS) 2017, by frequency
- How often do you use online banking with BCC (Credito Cooperativo)?Italy: online banking at BCC (Credito Cooperativo) 2017, by frequency
- Usage method
The most important statistics
- Share of online account holders aware of robo-advisors in the digital bank industry in Italy in 2016 and 2017 Italy: online account holders aware of robo-advisors 2016-2017
- Share of online account holders using emails for banking operations in Italy in 2016 and 2017Italy: share of online account holders using emails for banking operations 2016-2017
- Share of online account holders using chats for banking operations in Italy in 2016 and 2017Italy: online account holders using chats for banking operations 2016-2017
- Share of online account holders using social media to communicate with their bank Italy in 2016 and 2017, by platformItaly: share of online account holders using social media to interact with banks 2017
- Share of online account holders using Twitter to interact with their bank in Italy in 2016 and 2017, by interactionItaly: share of online account holders using Twitter to interact with their bank 2017
- Share of online banking account holders using Facebook to interact with their bank Italy in 2016 and 2017, by interactionItaly: share of online banking account holders using Facebook to communicate 2017
- Share of account holders using YouTube to interact with their bank in Italy 2016 and 2017, by interactionItaly: share of account holders using YouTube to interact with their bank 2017
- Share of online account holders using Google Plus to communicate with their bank in Italy in 2016 and 2017, by interactionOnline account holders using Google Plus to communicate with their bank in Italy 2018
- Transactions
The most important statistics
- Value of credit transfers issued via internet in Italy between the first quarter of 2014 and the second quarter of 2017 (in million euros)Italy: value of credit transfers issued via internet Q1 2014-Q2 2017
- Number of credit transfers issued via internet in Italy between the first quarter of 2014 and the second quarter of 2017 (in 1,000 units)Italy: credit transfers issued via internet Q1 2014-Q2 2017
- Value of incoming e-money transfers in Italy between the first quarter of 2015 and the second quarter of 2017 (in 1,000 euros)Italy: value of incoming e-money transfers Q1 2015-Q2 2017
- Number of incoming e-money transactions in Italy between the first quarter of 2015 and the second quarter of 2017 (in units)Italy: number of incoming e-money transaction Q1 2015-Q2 2017
- Value of outgoing e-money transfers in Italy between the first quarter of 2015 and the second quarter of 2017 (in 1,000 euros)Italy: value of outgoing e-money transfers Q1 2015-Q2 2017
- Number of outgoing e-money transactions in Italy between the first quarter of 2015 and the second quarter of 2017Italy: number of outgoing e-money transaction Q1 2015-Q2 2017
- Value of online credit card transactions in Italy from 2012 to the first half of 2017 (in million euros)Italy: value of online credit card transactions 2012- H1 2017
- Number of online credit card transactions in Italy from 2012 to the first half of 2017 (in 1,000 units)Italy: number of online credit card transactions 2012-H1 2017
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Further Content: Statistics, Studies, and Topic Pages
Studies
- Online banking in the Benelux
- Online banking in Italy
- Online banking in Italy
- Mobile payments in the United Kingdom (UK)
- Banking in Poland
- Fintech
- The State of Online Banking 2017 - Sweden
- The State of Online Banking 2017 - Netherlands
- CheBanca! Digital Banking Index Italy 2017
- Tendencias en Medios de Pago
- Fraud the Facts 2019
- Banking channels in the United Kingdom (UK)
- Banking industry in the Benelux
- Bank of America
- Banking industry in India
Statistics on "Online banking in Italy"
- Online banking penetration in selected European markets in 2018
- Online banking penetration in Italy from 2007 to 2018
- Age distribution of online and offline banking account holders in Italy in 2016 and 2017
- Distribution of online and offline banking account holders in Italy in 2016 and 2017, by education
- Online banking communication channel usage in Italy in 2016 and 2017, by category
- Share of devices used to access online banking in Italy in March 2016
- Number of digital banking customers using mobile apps to access their accounts in Italy in selected quarters from the 1st quarter 2015 to the 3rd quarter 2017 (in 1,000s)
- Number of digital banking customers exclusively using mobile apps to access their accounts in Italy in selected quarters from the 1st quarter 2015 to the 4th quarter 2017 (in 1,000s)
- Share of individuals who used mobile banking in selected* European countries in 2015 and 2016, by age group
- Functions available via mobile banking applications in Italy in 2017
- Cost of current online banking account for residents and non-residents of Italy as of February 2016, by selected banks (in euros)
- How do you feel about the increasing role of digitization in the banking and financial sector?
- In your view, why will the demand of online/mobile financial solutions increase in the future?
- In your view, what are or could be the biggest advantages of online banking and digital payment solutions?
- Do you consider changing your bank for an online/mobile bank during the next 12 months?
- Why did you choose an online bank (as opposed to a traditional one)?
- Which are the two most important criteria for you to consider using a digitized banking solution?
- What do you use your main online bank for?
- Provider preferences for mobile payments among Millennials* in selected European countries as of 2016
- How often do you conduct financial transactions online or via app?
- How often do you use online banking with UniCredit Bank?
- How often do you use online banking with BancoPosta (Poste Italiane)?
- How often do you use online banking with Intesa Sanpaolo?
- How often do you use online banking with ING Direct?
- How often do you use online banking with BNL (Banca Nazionale del Lavoro)?
- How often do you use online banking with Banca Monte dei Paschi di Siena (MPS)?
- How often do you use online banking with BCC (Credito Cooperativo)?
- How often do you use online banking with UBI Banca?
- Share of online account holders aware of robo-advisors in the digital bank industry in Italy in 2016 and 2017
- Share of online account holders using emails for banking operations in Italy in 2016 and 2017
- Share of online account holders using chats for banking operations in Italy in 2016 and 2017
- Share of online account holders using social media to communicate with their bank Italy in 2016 and 2017, by platform
- Share of online account holders using Twitter to interact with their bank in Italy in 2016 and 2017, by interaction
- Share of online banking account holders using Facebook to interact with their bank Italy in 2016 and 2017, by interaction
- Share of account holders using YouTube to interact with their bank in Italy 2016 and 2017, by interaction
- Share of online account holders using Google Plus to communicate with their bank in Italy in 2016 and 2017, by interaction
- Share of online account holders using WhatsApp to communicate with their bank in Italy in 2016 and 2017, by interaction
- Value of credit transfers issued via internet in Italy between the first quarter of 2014 and the second quarter of 2017 (in million euros)
- Number of credit transfers issued via internet in Italy between the first quarter of 2014 and the second quarter of 2017 (in 1,000 units)
- Value of incoming e-money transfers in Italy between the first quarter of 2015 and the second quarter of 2017 (in 1,000 euros)
- Number of incoming e-money transactions in Italy between the first quarter of 2015 and the second quarter of 2017 (in units)
- Value of outgoing e-money transfers in Italy between the first quarter of 2015 and the second quarter of 2017 (in 1,000 euros)
- Number of outgoing e-money transactions in Italy between the first quarter of 2015 and the second quarter of 2017
- Value of online credit card transactions in Italy from 2012 to the first half of 2017 (in million euros)
- Number of online credit card transactions in Italy from 2012 to the first half of 2017 (in 1,000 units)
- Value of fraudulent use of e-money transactions in Italy from the 1st half of 2013 to 1st half of 2017 (in 1,000 euros)
- Number of fraudulent use of e-money transactions in Italy from the 1st half of 2015 to 2nd half of 2016
- According to you what are the advantages of using your smartphone to generate the password that allows you to access your online banking?*
- Total number of active online banking users for Sberbank* in Russia from 2013 to 2017 (in 1,000s)
- Mobile banking apps with the most traffic in select European countries* as of March 2018 (in millions)
- Share of people, who used the Internet for online banking services in Finland in 2018, by residential area
- Number of individuals that use online banking services* in select European countries as of March 2018 (in millions)
- Do you know that due to the new EU directive (PSD2) on internet banking OTP tokens will be substituted by a message on your smartphone?*
- Online banking penetration rate in Chile as of 3rd quarter 2017, by access device
- Do you agree with the new EU Directive (PSD2) on internet banking (due to which OTP tokens will be substituted by a message on your smartphone)?*
- Number of registered online banking users in South Korea from 1st quarter 2017 to 2nd quarter 2018 (in millions)*
- Number of active online banking users in South Korea from 1st quarter 2017 to 2nd quarter 2018 (in millions)*
- Online banking penetration in France from 2006 to 2018
- Number of monthly online banking customers in Chile from 2007 to 2017 (in millions)
- Share of male online banking users in Italy in 2018, by frequency
- Share of female online banking users in Italy in 2018, by frequency
- Share of people, who used the Internet for online banking services in Finland in 2018, by level of education
- Share of the digital population that use online banking services in select European countries as of March 2018*
- Reasons for using mobile banking apps in the United States in 2018
- Value of annual online banking fraud losses in United Kingdom (UK) from 2010 to 2018 (in million GBP)
- Penetration of online banking in Great Britain from first quarter of 2014 to first quarter of 2019, by device
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