This statistic demonstrates the share of service decision makers worldwide who say their organization is actively looking for ways to use AI in 2018. During the survey, 69 percent of high performing customer service agents said that their organization is trying to look for ways to use AI.
Share of service decision makers worldwide who say their organization is actively looking for ways to use AI in 2018, by type
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Salesforce Research. (March 19, 2019). Share of service decision makers worldwide who say their organization is actively looking for ways to use AI in 2018, by type [Graph]. In Statista. Retrieved February 25, 2021, from https://www.statista.com/statistics/1025203/service-decision-makers-worldwide-whose-organization-is-actively-trying-to-use-ai/
Salesforce Research. "Share of service decision makers worldwide who say their organization is actively looking for ways to use AI in 2018, by type." Chart. March 19, 2019. Statista. Accessed February 25, 2021. https://www.statista.com/statistics/1025203/service-decision-makers-worldwide-whose-organization-is-actively-trying-to-use-ai/
Salesforce Research. (2019). Share of service decision makers worldwide who say their organization is actively looking for ways to use AI in 2018, by type. Statista. Statista Inc.. Accessed: February 25, 2021. https://www.statista.com/statistics/1025203/service-decision-makers-worldwide-whose-organization-is-actively-trying-to-use-ai/
Salesforce Research. "Share of Service Decision Makers Worldwide Who Say Their Organization Is Actively Looking for Ways to Use Ai in 2018, by Type." Statista, Statista Inc., 19 Mar 2019, https://www.statista.com/statistics/1025203/service-decision-makers-worldwide-whose-organization-is-actively-trying-to-use-ai/
Salesforce Research, Share of service decision makers worldwide who say their organization is actively looking for ways to use AI in 2018, by type Statista, https://www.statista.com/statistics/1025203/service-decision-makers-worldwide-whose-organization-is-actively-trying-to-use-ai/ (last visited February 25, 2021)