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Service decision makers worldwide whose organization is trying to use AI 2018

Share of service decision makers worldwide who say their organization is actively looking for ways to use AI in 2018, by type

by E. Mazareanu, last edited Jul 15, 2019
Service decision makers worldwide whose organization is trying to use AI 2018 This statistic demonstrates the share of service decision makers worldwide who say their organization is actively looking for ways to use AI in 2018. During the survey, 69 percent of high performing customer service agents said that their organization is trying to look for ways to use AI.
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Share of service decision makers worldwide who say their organization is actively looking for ways to use AI in 2018, by type

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