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Mobile workers worldwide need multiple screens to get all the needed info 2018

This statistic demonstrates the share of mobile workers worldwide in 2018 who have to toggle between multiple screens to find all the information they need to do their job. During the survey, 35 percent of high performing mobile workers said that they needed multiple screens to get all the necessary information to do their job.

Share of mobile workers worldwide who have to toggle between multiple screens to find all the information they need to do their job in 2018

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Source

Release date

March 2019

Region

Worldwide

Survey time period

November 27 to December 15, 2018

Number of respondents

3,525 respondents

Special properties

customer service agents and decision makers.

Supplementary notes

Type of survey and age of respondents not indicated.
High performers- rate their company's customer satisfaction as excellent
Underperformers- rate their company's customer satisfaction as average or below
Moderate Performers- all other customer service professionals
The source doesn't mention the exact number of mobile workers.

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