Artificial Intelligence: areas of investment by UK retailers in 2019

Leading retailers in the United Kingdom have their priorities sorted when it comes to introducing Artificial Intelligence (AI) technologies in their organizations. The leading AI-related area retailers were planning to invest in was e-commerce, as stated by 60 percent of respondents to the survey at hand. Supply chain-related units such as stock management and warehousing robotics ranked rather low with less than 30 percent of retailers planning to invest in AI technologies across these divisions.

Leading ten Artificial Intelligence (AI) areas retailers are planning to invest in in the United Kingdom (UK) as of 2019*

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Release date

June 2019


United Kingdom

Survey time period


Number of respondents


Special properties

C-suite and managers**

Supplementary notes

* Artificial Intelligence in this statistic refers to the use of algorithms, machine learning and deep learning technologies.

** UK retailers with an annual turnover of more than 50 million GBP; in c-suite and management roles in bricks and mortar (15%), E-commerce (23%), and multichannel (62%) businesses.

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Statistics on "Retail technology in the United Kingdom (UK)"

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