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Russia: importance of e-shopping delivery service information 2018

In 2018, over 60 percent of Russian customers found it important to have information about delivery services before placing an order online. On the other hand, 30 percent of the surveyed also claimed that information on delivery methods was not so essential for buying on the internet.

Customer opinion on the importance of the information about an e-shopping delivery service before a purchase in Russia in 2018

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Sources

In cooperation with
DPD
Release date

January 2019

Region

Russia

Survey time period

May 30 to July 12, 2018

Number of respondents

1,018 respondents

Age group

18 years and older

Special properties

Russians who had placed and received at least one online order for physical goods since January 2018

Method of interview

Online survey

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