Delivery options that encourage buying online in Russia in 2018

The survey findings revealed that the more delivery options were offered, the higher was the likelihood of online buying in 2018. Nearly 90 percent of Russian customers chose the availability of several delivery options as the most attractive delivery feature. Moreover, 85 percent of the respondents mentioned the next day delivery and real-time tracking as positive incentives to place an order online.

Delivery options that increase the likelihood of online purchases in Russia in 2018

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Sources

Release date

January 2019

Region

Russia

Survey time period

May 30 to July 12, 2018

Number of respondents

1,018 respondents

Age group

18 years and older

Special properties

Russians who had placed and received at least one online order for physical goods since January 2018

Method of interview

Online survey

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Statistics on "E-commerce in Russia "

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