Artificial intelligence use in Russian businesses 2019, by area

As the survey results showed, over 40 percent of Russian companies employed artificial intelligence (AI) for research and development in 2019, while over 30 percent of the country's businesses used this technology for customer services, such as in personalization. Only seven percent of the enterprises used AI to maintain their social media presence.

Share of companies using artificial intelligence (AI) technology in Russia in 2019, by field

Share of companies
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Release date

April 2019



Survey time period

February 22 to March 18, 2019

Number of respondents

102 respondents

Method of interview

Online survey

Supplementary notes

The survey respondents were AI experts and representatives of retail, finance, telecommunications, manufacturing, and logistics business segments.

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Statistics on "Artificial Intelligence (AI)"

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